Vehicle problem research

2021 Jeep Wrangler 4xe problems and repair guidance

Read 3 documented issue files for the 2021 Jeep Wrangler 4xe, including symptoms, source-defined vehicle scope and the published repair or diagnostic steps. A matching model name does not diagnose your car or confirm VIN eligibility.

This profile contains problem research. Model-specific warranty cost estimates and aggregate NHTSA complaint counts are not included for this model year.

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Jeep Wrangler 4xe model-year research

Model-year coverage varies. Each page shows the available problem files and identifies whether warranty estimates and federal report counts are included.

Problem research and repair guidance

2021 Jeep Wrangler 4xe: symptoms, affected vehicles and documented fixes

Match the symptom and the exact vehicle scope before arranging work. These files preserve the FixCatalogue research, with the manufacturer position, safe checks and original evidence available here.

3documented issue files
3vehicle systems

3 recall files · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.

Electrical & electronic systems

Official NHTSA safety recall2021

High voltage battery may fail internally and start a fire

NHTSA campaign 24V720000 lists the 2021 Jeep Wrangler 4xe for a condition in which high voltage battery may fail internally and start a fire.

NHTSA lists the 2021 Jeep Wrangler 4xe in safety campaign 24V720000. The official record says: The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. The stated safety consequence is: A vehicle fire while parked or driving can increase the risk of injury. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.

Symptoms to compare
  • No advance warning is specified in the official record
  • Smoke or fire may appear while the vehicle is parked or driving

Other ways owners describe it: Wrangler 4xe battery fire; Jeep 4xe fire while parked; Wrangler 4xe high voltage battery failure; Wrangler 4xe electrical system and propulsion system recall; NHTSA campaign 24V720000.

Which vehicles the source covers
  • 2021 Jeep Wrangler 4xe
  • Vehicles included in NHTSA campaign 24V720000
  • VIN confirmation is required

Campaign 24V720000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.

Jurisdiction: United States

Published recall remedy

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Complete recall 24V720000Authorized dealer or manufacturer service center · VIN check and recall service

This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

Limit: A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.

Check the VIN and record what happenedBasic documentation · 10 minutes

Check the 17-character VIN with NHTSA or Jeep. Save campaign 24V720000, any warning messages and a short description of when the symptom occurred for the service appointment.

Limit: Do not recreate a dangerous symptom for a photo or video.

Evidence for this issue

High-voltage battery

Safety recall with instructions to park outside and stop charging2020, 2021, 2022, 2023, 2024, 2025

High-voltage battery internal failure and fire risk

Certain Wrangler 4xe battery packs may fail internally and cause a fire while parked or driving, sometimes without warning.

FCA recall 68C covers certain 2020 to 2025 Wrangler 4xe vehicles. Cells in the high-voltage pack may have separator damage which, with other cell interactions, can lead to a fire. The current dealer remedy became available for Wrangler vehicles in December 2025. Vehicles previously repaired under recalls 23V-787 or 24V-720 still need the 68C procedure.

Symptoms to compare
  • The recall condition can occur with the ignition on or off
  • The official defect filing states that there may be no warning
  • Smoke, heat or a burning smell near the vehicle requires an emergency response

Other ways owners describe it: Jeep 4xe battery fire; Wrangler plug in hybrid recall; park outside Jeep recall; do not charge Wrangler 4xe; burning smell near hybrid battery; smoke while Jeep is parked.

Which vehicles the source covers
  • Certain 2020 to 2025 Jeep Wrangler plug-in hybrid vehicles
  • Wrangler 4xe only, not non-hybrid Wrangler models
  • Recall applicability must be confirmed by VIN

Recall 25V-741 is based on the high-voltage battery cell population and production dates, not mileage.

Published recall remedy

FCA advises owners not to recharge and to park away from structures or other vehicles until the remedy is obtained. Dealers perform the 68C battery analysis, update battery-control software and replace the high-voltage pack if the prescribed analysis requires it.

Complete recall 68C battery analysisJeep high-voltage qualified dealer · Analysis and software; major repair if replacement is directed

A Jeep dealer runs the 68C high-voltage battery analysis and updates the Battery Pack Control Module when needed. A repeat analysis determines whether the battery pack requires replacement.

Limit: A completed 23V-787 or 24V-720 repair does not remove the need for 68C on an included VIN.

Stop charging and follow the outdoor parking precautionOwner precaution · Until recall completion

Until the recall remedy is recorded complete, do not recharge the traction battery and park outdoors away from buildings and other vehicles, following FCA's owner advice.

Limit: Do not open, probe or attempt to discharge the high-voltage battery yourself.

Evidence for this issue

Steering & suspension

Official safety recall2021, 2022, 2023, 2024, 2025Campaign 26V363000

Steering control may be reduced

The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

NHTSA campaign 26V363000 includes certain 2021 to 2025 Jeep Wrangler 4xe vehicles. Chrysler (FCA US, LLC) is recalling certain 2021-2025 Jeep Wrangler, Wrangler 4xe, and Jeep Gladiator vehicles. The electric hydraulic power steering pump wiring may overheat and cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position. A vehicle fire increases the risk of injury.

Symptoms to compare
  • Steering effort, response or control may change, sometimes with a warning message
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Other ways owners describe it: steering suddenly feels heavy; power steering stopped working; wheel is hard to turn; steering warning light; car pulls while steering; loss of steering assist.

Which vehicles the source covers
  • 2021 to 2025 Jeep Wrangler 4xe
  • NHTSA campaign 26V363000
  • The manufacturer filing lists 1,076,999 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle
  • NHTSA marks this campaign with a Park Outside advisory

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: STEERING:HYDRAULIC POWER ASSIST:PUMP

Published recall remedy

Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026.

Use the official recall remedyAuthorised dealer · Confirm with VIN

Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026.

Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Check the complete VIN before arranging workBasic check · 5 minutes

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Evidence for this issue

Confirm who pays before authorizing work

A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.

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Keep a current problem separate from future coverage

These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.

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Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.

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What can the data tell you about 2021 Jeep Wrangler 4xe?

No model-specific individual-repair price keys are retained for Jeep Wrangler 4xe in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.

Individual-repair price scopeGeneric inputs

Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.

EPA configuration matchNo confirmed match

An unmatched specification is an information gap. Do not borrow an engine or drivetrain from another year.

Documented repair pathsCheck the source

Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.

Price-key audit reviewed October 12, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.