What the source says
The documented condition
NHTSA lists the 2021 Jeep Wrangler 4xe in safety campaign 24V720000. The official record says: The high voltage battery may fail internally and lead to a vehicle fire while parked or driving. The stated safety consequence is: A vehicle fire while parked or driving can increase the risk of injury. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- Wrangler 4xe battery fire
- Jeep 4xe fire while parked
- Wrangler 4xe high voltage battery failure
- Wrangler 4xe electrical system and propulsion system recall
- NHTSA campaign 24V720000
Symptoms in the record
- No advance warning is specified in the official record
- Smoke or fire may appear while the vehicle is parked or driving
Vehicles and limits
- 2021 Jeep Wrangler 4xe
- Vehicles included in NHTSA campaign 24V720000
- VIN confirmation is required
Manufacturer position
What the official procedure directs
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
Mileage context
Campaign 24V720000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.
Original evidence
Open the documents behind this record.
Safety recall · NHTSA 24V720000 · Sep 27, 2024
High voltage battery may fail internally and start a fire
NHTSA lists Chrysler (FCA US, LLC) for this campaign and returned this exact make, model and year. VIN status still needs confirmation.
Repair paths and safe checks
Match the action to the evidence.
Complete recall 24V720000
This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.
Check the VIN and record what happened
Check the 17-character VIN with NHTSA or Jeep. Save campaign 24V720000, any warning messages and a short description of when the symptom occurred for the service appointment.
Do not recreate a dangerous symptom for a photo or video.
Record reviewed in the source on August 2, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2021 Jeep Wrangler 4xe