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Jeep Grand Cherokee problems, repairs and warranty value

Review possible repair costs and submitted NHTSA records for the Jeep Grand Cherokee. Compare documented symptoms and manufacturer repair guidance, then choose your model year for its available records and repair estimates.

12model-year profiles
5,563submitted complaints
64unique vehicle recall campaigns
4 typesEPA powertrain choices
Animated diagnostic illustration for the Jeep Grand Cherokee

Model records

What changes the warranty calculation

The Jeep Grand Cherokee records contain 5,563 submitted complaints across 12 matched model years. The median is 367 reports per matched year. NHTSA source snapshot: 2026-10-18.

The 2015 record contains 1,366 complaint reports, the highest raw count among matched years here; other years may tie. Vehicle sales and time on the road differ, so this comparison does not establish a failure rate.

Engine replacement or major internal repair has the highest arithmetic midpoint for parts in the applicable planning estimates, at $8,000 before labor. Confirm the configuration and remaining factory coverage before using this broad estimate to compare a service contract.

134 recall/model-year entries. A campaign can cover several years; the unique campaign count removes that repetition. Missing model-name matches remain unavailable.

Problem research and repair guidance

Jeep Grand Cherokee: symptoms, affected vehicles and documented fixes

Match the symptom and the exact vehicle scope before arranging work. The imported catalogue is an editorial index of source documents, not an independent safety authority. Recall text is checked against NHTSA; each record links to the evidence that supports its scope and remedy.

5documented issue files
4vehicle systems

5 recall files · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.

BACK OVER PREVENTION

Official safety recall2021, 2022, 2023Campaign 24V436000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA: recall 24V436000

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Condition in the official record

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Which vehicles the source covers
  • NHTSA model names: GRAND CHEROKEE. Model years: 2021, 2022, 2023.
  • NHTSA campaign 24V436000
  • The complete campaign lists 1,033,433 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Published recall remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Consequence in the NHTSA record: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

ELECTRICAL SYSTEM

Official safety recall2022, 2023, 2024, 2025, 2026Campaign 25V741000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY: recall 25V741000

A vehicle fire can increase the risk of injury.

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Condition in the official record

Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Which vehicles the source covers
  • NHTSA model names: GRAND CHEROKEE. Model years: 2022, 2023, 2024, 2025, 2026.
  • NHTSA campaign 25V741000
  • The complete campaign lists 320,068 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Published recall remedy

Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

Consequence in the NHTSA record: A vehicle fire can increase the risk of injury.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

Official safety recall2014, 2015, 2016, 2017, 2018Campaign 18V332000

ELECTRICAL SYSTEM:WIRING: recall 18V332000

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Condition in the official record

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Which vehicles the source covers
  • NHTSA model names: GRAND CHEROKEE. Model years: 2014, 2015, 2016, 2017, 2018.
  • NHTSA campaign 18V332000
  • The complete campaign lists 4,815,661 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: ELECTRICAL SYSTEM:WIRING

Published recall remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Consequence in the NHTSA record: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

ENGINE AND ENGINE COOLING

Official NHTSA safety recall2014, 2015, 2016, 2017, 2018, 2019Campaign 20V699000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): recall 20V699000

Combustion in the intake manifold can increase the risk of a fire.

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Condition in the official record

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Which vehicles the source covers
  • NHTSA model names: GRAND CHEROKEE. Model years: 2014, 2015, 2016, 2017, 2018, 2019.
  • NHTSA campaign 20V699000
  • The complete campaign lists 28,884 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Campaign 20V699000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.

Component in the source: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Jurisdiction: United States

Published recall remedy

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Consequence in the NHTSA record: Combustion in the intake manifold can increase the risk of a fire.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

FUEL SYSTEM, DIESEL

Official safety recall2014, 2015, 2016, 2017, 2018, 2019, 2020Campaign 22V406000

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP: recall 22V406000

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Condition in the official record

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Which vehicles the source covers
  • NHTSA model names: GRAND CHEROKEE. Model years: 2014, 2015, 2016, 2017, 2018, 2019, 2020.
  • NHTSA campaign 22V406000
  • The complete campaign lists 138,645 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Published recall remedy

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Consequence in the NHTSA record: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

Confirm who pays before authorizing work

A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.

Compare recalls, bulletins and warranty extensions →

Keep a current problem separate from future coverage

These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.

Prepare a useful description for the mechanic →

Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.

Read the evidence for this vehicle

What can the data tell you about Jeep Grand Cherokee?

No model-specific individual-repair price keys are retained for Jeep Grand Cherokee in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.

Individual-repair price scopeGeneric inputs

Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.

EPA configuration match79 source rows

The mapped years for this model can include different equipment. Use the VIN and original specifications to identify the actual configuration.

Documented repair pathsCheck the source

Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.

Price-key audit reviewed October 18, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.

Campaign-reference audit

One campaign can create many entries

1,200 selected recall files resolve to 780 distinct campaign IDs after compact references are normalized and checked against official NHTSA records. Files and campaigns are different counting units.

1200 selected recall files; normalized references checked against official NHTSA records

See the analysis, charts and method →

EPA configuration facts

Engines and drivetrains sold under this model name

FuelEconomy.gov lists 79 matched Jeep Grand Cherokee configurations across the model years shown here. Trim, engine and drive layout can change which repairs belong in a warranty comparison.

Vehicle classStandard SUV
Fuel choicesDiesel, Gasoline, Gasoline or E85, and Plug-in hybrid
Drive layoutsAll-wheel drive, Four-wheel drive, and Rear-wheel drive
Engine range2 to 6.4 L; 4 to 8 cylinders
EPA efficiency range13 to 25 mpg; 34 MPGe; 26 miles electric range
Transmission typesAutomatic

These are ranges across EPA configurations, not the specification of every trim. The VIN and original window sticker settle the exact equipment. Source: FuelEconomy.gov vehicle data, dataset updated 2026-08-07.

Possible repair costs

Major repairs for this powertrain

These estimates use parts benchmarks and modeled independent-shop labor rates for 50-metro reference, so you can compare models using the same labor assumptions.

RepairEstimated range
Engine replacement or major internal repair$6,095 to $16,964
Transmission replacement$6,079 to $6,995
Transfer case replacement$2,189 to $8,192
Hybrid high voltage battery replacement$4,797 to $5,140
Turbocharger replacement$1,662 to $6,524
Supercharger assembly replacement$3,224 to $3,636
Compare a warranty quote with repair costsAll Jeep models