Vehicle problem research

2014 Jeep Grand Cherokee problems and repair guidance

Read 3 documented issue files for the 2014 Jeep Grand Cherokee, including symptoms, source-defined vehicle scope and the published repair or diagnostic steps. A matching model name does not diagnose your car or confirm VIN eligibility.

This profile contains problem research. Model-specific service-contract price estimates are not included. The federal record table below identifies available counts and any unmatched model years.

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Jeep Grand Cherokee model-year research

Model-year coverage varies. Each page shows the available problem files and identifies whether warranty estimates and federal report counts are included.

Problem research and repair guidance

2014 Jeep Grand Cherokee: symptoms, affected vehicles and documented fixes

Match the symptom and the exact vehicle scope before arranging work. The imported catalogue is an editorial index of source documents, not an independent safety authority. Recall text is checked against NHTSA; each record links to the evidence that supports its scope and remedy.

3documented issue files
3vehicle systems

3 recall files · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.

ELECTRICAL SYSTEM

Official safety recall2014, 2015, 2016, 2017, 2018Campaign 18V332000

ELECTRICAL SYSTEM:WIRING: recall 18V332000

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Condition in the official record

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Which vehicles the source covers
  • NHTSA model names: GRAND CHEROKEE. Model years: 2014, 2015, 2016, 2017, 2018.
  • NHTSA campaign 18V332000
  • The complete campaign lists 4,815,661 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: ELECTRICAL SYSTEM:WIRING

Published recall remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Consequence in the NHTSA record: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue

ENGINE AND ENGINE COOLING

Official NHTSA safety recall2014, 2015, 2016, 2017, 2018, 2019Campaign 20V699000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE): recall 20V699000

Combustion in the intake manifold can increase the risk of a fire.

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Condition in the official record

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

Which vehicles the source covers
  • NHTSA model names: GRAND CHEROKEE. Model years: 2014, 2015, 2016, 2017, 2018, 2019.
  • NHTSA campaign 20V699000
  • The complete campaign lists 28,884 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Campaign 20V699000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.

Component in the source: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

Jurisdiction: United States

Published recall remedy

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Consequence in the NHTSA record: Combustion in the intake manifold can increase the risk of a fire.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue

FUEL SYSTEM, DIESEL

Official safety recall2014, 2015, 2016, 2017, 2018, 2019, 2020Campaign 22V406000

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP: recall 22V406000

Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Condition in the official record

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Which vehicles the source covers
  • NHTSA model names: GRAND CHEROKEE. Model years: 2014, 2015, 2016, 2017, 2018, 2019, 2020.
  • NHTSA campaign 22V406000
  • The complete campaign lists 138,645 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Published recall remedy

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Consequence in the NHTSA record: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue

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A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.

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These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.

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Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.

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What can the data tell you about 2014 Jeep Grand Cherokee?

No model-specific individual-repair price keys are retained for Jeep Grand Cherokee in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.

Individual-repair price scopeGeneric inputs

Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.

EPA configuration matchNo confirmed match

An unmatched specification is an information gap. Do not borrow an engine or drivetrain from another year.

Documented repair pathsCheck the source

Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.

Price-key audit reviewed October 18, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.