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Ram 2500 problems, repairs and warranty value

Review possible repair costs and submitted NHTSA records for the Ram 2500. Compare documented symptoms and manufacturer repair guidance, then choose your model year for its available records and repair estimates.

12model-year profiles
4,618submitted complaints
57unique vehicle recall campaigns
Gasoline and diesellisted powertrains
Animated diagnostic illustration for the Ram 2500

Model records

What changes the warranty calculation

The Ram 2500 records contain 4,618 submitted complaints across 12 matched model years. The median is 171.5 reports per matched year. NHTSA source snapshot: 2026-10-18.

The 2018 record contains 2,605 complaint reports, the highest raw count among matched years here; other years may tie. Vehicle sales and time on the road differ, so this comparison does not establish a failure rate.

Engine replacement or major internal repair has the highest arithmetic midpoint for parts in the applicable planning estimates, at $8,000 before labor. Confirm the configuration and remaining factory coverage before using this broad estimate to compare a service contract.

114 recall/model-year entries. A campaign can cover several years; the unique campaign count removes that repetition. Missing model-name matches remain unavailable.

Problem research and repair guidance

Ram 2500: symptoms, affected vehicles and documented fixes

Match the symptom and the exact vehicle scope before arranging work. The imported catalogue is an editorial index of source documents, not an independent safety authority. Recall text is checked against NHTSA; each record links to the evidence that supports its scope and remedy.

5documented issue files
4vehicle systems

5 recall files · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.

ELECTRICAL SYSTEM

Official safety recall2014, 2015, 2016, 2017, 2018Campaign 18V332000

ELECTRICAL SYSTEM:WIRING: recall 18V332000

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Condition in the official record

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Which vehicles the source covers
  • NHTSA model names: 2500. Model years: 2014, 2015, 2016, 2017, 2018.
  • NHTSA campaign 18V332000
  • The complete campaign lists 4,815,661 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: ELECTRICAL SYSTEM:WIRING

Published recall remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Consequence in the NHTSA record: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

FUEL SYSTEM, DIESEL

Official NHTSA safety recall2019Campaign 19V498000

FUEL SYSTEM, DIESEL: recall 19V498000

A fuel leak in the presence of an ignition source increases the risk of a fire.

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

Condition in the official record

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

Which vehicles the source covers
  • NHTSA model names: 2500. Model years: 2019.
  • NHTSA campaign 19V498000
  • The complete campaign lists 499 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Campaign 19V498000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.

Component in the source: FUEL SYSTEM, DIESEL

Jurisdiction: United States

Published recall remedy

Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.

Consequence in the NHTSA record: A fuel leak in the presence of an ignition source increases the risk of a fire.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

POWER TRAIN

Official safety recall2023, 2024, 2025, 2026Campaign 26V288000

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM): recall 26V288000

Loss of vehicle control increases the risk of a crash.

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Condition in the official record

Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.

Which vehicles the source covers
  • NHTSA model names: 2500. Model years: 2023, 2024, 2025, 2026.
  • NHTSA campaign 26V288000
  • The complete campaign lists 12,736 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Published recall remedy

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Consequence in the NHTSA record: Loss of vehicle control increases the risk of a crash.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

Official safety recall2020, 2021, 2022, 2023Campaign 22V835000

POWER TRAIN:AUTOMATIC TRANSMISSION: recall 22V835000

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Condition in the official record

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Which vehicles the source covers
  • NHTSA model names: 2500. Model years: 2020, 2021, 2022, 2023.
  • NHTSA campaign 22V835000
  • The complete campaign lists 250,079 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: POWER TRAIN:AUTOMATIC TRANSMISSION

Published recall remedy

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Consequence in the NHTSA record: Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

STRUCTURE

Official safety recall2019, 2020, 2021, 2022Campaign 22V904000

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS: recall 22V904000

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Condition in the official record

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Which vehicles the source covers
  • NHTSA model names: 2500. Model years: 2019, 2020, 2021, 2022.
  • NHTSA campaign 22V904000
  • The complete campaign lists 1,224,078 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Published recall remedy

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Consequence in the NHTSA record: An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue
Open this problem file →

Source review: 2026-10-18

Confirm who pays before authorizing work

A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.

Compare recalls, bulletins and warranty extensions →

Keep a current problem separate from future coverage

These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.

Prepare a useful description for the mechanic →

Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.

Read the evidence for this vehicle

What can the data tell you about Ram 2500?

No model-specific individual-repair price keys are retained for Ram 2500 in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.

Individual-repair price scopeGeneric inputs

Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.

EPA configuration matchNo confirmed match

An unmatched specification is an information gap. Do not borrow an engine or drivetrain from another year.

Documented repair pathsCheck the source

Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.

Price-key audit reviewed October 18, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.

Campaign-reference audit

One campaign can create many entries

1,200 selected recall files resolve to 780 distinct campaign IDs after compact references are normalized and checked against official NHTSA records. Files and campaigns are different counting units.

1200 selected recall files; normalized references checked against official NHTSA records

See the analysis, charts and method →

Possible repair costs

Major repairs for this powertrain

These estimates use parts benchmarks and modeled independent-shop labor rates for 50-metro reference, so you can compare models using the same labor assumptions.

RepairEstimated range
Engine replacement or major internal repair$6,095 to $16,964
Transmission replacement$6,079 to $6,995
Head gasket replacement$2,339 to $3,728
Strut and control arm repair$1,053 to $4,545
Fuel injector set replacement$908 to $4,651
Infotainment display or head unit replacement$722 to $4,467
Compare a warranty quote with repair costsAll Ram models