Model warranty research

Ford Mustang Mach-E problems, repairs and warranty value

Review possible repair costs and submitted NHTSA records for the Ford Mustang Mach-E. Compare documented symptoms and manufacturer repair guidance, then choose your model year for its available records and repair estimates.

6years with federal records
651submitted complaints
39recall/model-year entries
ElectricEPA powertrain choices
Animated diagnostic illustration for the Ford Mustang Mach-E

Model records

What changes the warranty calculation

651 submitted complaints appear in the Ford Mustang Mach-E file. They stretch across 6 model years, with the median count per model year at 81.

The 2021 record contains 343 complaint reports. No listed year has a higher raw count, though other years may be tied. This comparison uses all listed years without adjusting for sales or time on the road; it does not establish a failure rate.

Among the matching repair categories, EV traction battery replacement has the highest midpoint parts estimate, at $13,000. Find that system in both the factory warranty and any proposed service contract.

Problem research and repair guidance

Ford Mustang Mach-E: symptoms, affected vehicles and documented fixes

Match the symptom and the exact vehicle scope before arranging work. These files preserve the FixCatalogue research, with the manufacturer position, safe checks and original evidence available here.

5documented issue files
4vehicle systems

5 recall files · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.

Body & structure

Official safety recall2023, 2024, 2025Campaign 26V487000

Body or structural component may fail

The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

NHTSA campaign 26V487000 includes certain 2023 to 2025 Ford Mustang Mach-E vehicles. Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach. Detached trim pieces can create a road hazard, increasing the risk of a crash.

Symptoms to compare
  • A body or structural part may feel loose, make noise or detach, although warning signs are not guaranteed
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Other ways owners describe it: body panel feels loose; part hanging under car; rattle from body; roof part coming loose; body component detached; structure recall.

Which vehicles the source covers
  • 2023 to 2025 Ford Mustang Mach-E
  • NHTSA campaign 26V487000
  • The manufacturer filing lists 86,543 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: STRUCTURE:EXTERIOR TRIM

Published recall remedy

Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available.

Use the official recall remedyAuthorised dealer · Confirm with VIN

Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed September 10, 2026. Additional letters will be sent once the remedy is available.

Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Check the complete VIN before arranging workBasic check · 5 minutes

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Evidence for this issue

Electrical & software

Official safety recall2021, 2022, 2023, 2024, 2025Campaign 25V404000

Electrical or software fault may disable vehicle functions

In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

NHTSA campaign 25V404000 includes certain 2021 to 2025 Ford Mustang Mach-E vehicles. Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat. The inability to enter or exit the vehicle in an emergency increases the risk of injury.

Symptoms to compare
  • Warning messages, a blank display, a no-start condition or loss of a vehicle function may occur
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Other ways owners describe it: dashboard lit up with warnings; car electronics stopped working; screen keeps rebooting; car will not start after update; electrical problem with no warning; software recall.

Which vehicles the source covers
  • 2021 to 2025 Ford Mustang Mach-E
  • NHTSA campaign 25V404000
  • The manufacturer filing lists 197,432 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Published recall remedy

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025.

Use the official recall remedyAuthorised dealer · Confirm with VIN

Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025.

Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Check the complete VIN before arranging workBasic check · 5 minutes

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Evidence for this issue

Transmission & drivetrain

Official safety recall2024, 2025, 2026Campaign 25V863000

Powertrain defect may allow a vehicle rollaway

The integrated park module may fail to lock into the park position when the driver shifts into park.

NHTSA campaign 25V863000 includes certain 2024 to 2026 Ford Mustang Mach-E vehicles. Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. A loss of park function can allow the vehicle to rollaway, increasing the risk of a crash.

Symptoms to compare
  • The vehicle may hesitate, shift unexpectedly or lose drive, depending on the recalled part
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Other ways owners describe it: transmission slips; car will not move; gearbox jerks; car jumps out of gear; delayed acceleration; drivetrain warning came on.

Which vehicles the source covers
  • 2024 to 2026 Ford Mustang Mach-E
  • NHTSA campaign 25V863000
  • The manufacturer filing lists 272,645 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:PARK PAWL

Published recall remedy

The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332.

Use the official recall remedyAuthorised dealer · Confirm with VIN

The park module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed February 3, 2026. Owners may contact Ford customer service at 1-866-436-7332.

Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Check the complete VIN before arranging workBasic check · 5 minutes

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Evidence for this issue

Visibility & cameras

Official safety recall2023, 2024Campaign 24V594000

Visibility defect may reduce the driver's view

The front windshield wiper motor may become inoperative, causing the wipers to fail.

NHTSA campaign 24V594000 includes certain 2023 to 2024 Ford Mustang Mach-E vehicles. Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail. Inoperative windshield wipers can reduce visibility in certain conditions, increasing the risk of a crash.

Symptoms to compare
  • The driver may have a reduced view because a wiper, window, defroster or related visibility feature does not work correctly
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Other ways owners describe it: windshield wipers stopped; cannot see clearly through windshield; wipers move slowly; rear window is hard to see through; defroster not working; visibility recall.

Which vehicles the source covers
  • 2023 to 2024 Ford Mustang Mach-E
  • NHTSA campaign 24V594000
  • The manufacturer filing lists 86,852 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Published recall remedy

Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332.

Use the official recall remedyAuthorised dealer · Confirm with VIN

Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332.

Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Check the complete VIN before arranging workBasic check · 5 minutes

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Evidence for this issue
Official safety recall2021, 2022, 2023Campaign 25V315000

Rearview camera image may not display

A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

NHTSA campaign 25V315000 includes certain 2021 to 2023 Ford Mustang Mach-E vehicles. Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse. A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

Symptoms to compare
  • The rearview image may be blank, delayed, distorted or unavailable in reverse
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Other ways owners describe it: backup camera is black; reverse camera not working; camera screen stays blank; rear camera flickers; no picture when reversing; backup screen freezes.

Which vehicles the source covers
  • 2021 to 2023 Ford Mustang Mach-E
  • NHTSA campaign 25V315000
  • The manufacturer filing lists 1,076,138 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: BACK OVER PREVENTION:SOFTWARE

Published recall remedy

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025.

Use the official recall remedyAuthorised dealer · Confirm with VIN

The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025.

Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Check the complete VIN before arranging workBasic check · 5 minutes

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Evidence for this issue

Confirm who pays before authorizing work

A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.

Compare recalls, bulletins and warranty extensions →

Keep a current problem separate from future coverage

These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.

Prepare a useful description for the mechanic →

Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.

Read the evidence for this vehicle

What can the data tell you about Ford Mustang Mach-E?

No model-specific individual-repair price keys are retained for Ford Mustang Mach-E in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.

Individual-repair price scopeGeneric inputs

Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.

EPA configuration match41 source rows

The mapped years for this model can include different equipment. Use the VIN and original specifications to identify the actual configuration.

Documented repair pathsCheck the source

Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.

Price-key audit reviewed October 12, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.

EPA configuration facts

Engines and drivetrains sold under this model name

FuelEconomy.gov lists 41 matched Ford Mustang Mach-E configurations across the model years shown here. Trim, engine and drive layout can change which repairs belong in a warranty comparison.

Vehicle classSmall SUV and Small station wagon
Fuel choicesElectric
Drive layoutsAll-wheel drive and Rear-wheel drive
Engine rangeNo combustion engine
EPA efficiency range82 to 110 MPGe; 211 to 320 miles electric range
Transmission typesAutomatic

These are ranges across EPA configurations, not the specification of every trim. The VIN and original window sticker settle the exact equipment. Source: FuelEconomy.gov vehicle data, dataset updated 2026-08-07.

Possible repair costs

Major repairs for this powertrain

These estimates use parts benchmarks and modeled independent-shop labor rates for Dallas, so you can compare models using the same labor assumptions.

RepairEstimated range
EV traction battery replacement$7,992 to $29,272
EV drive unit replacement$3,744 to $17,204
EV onboard charger replacement$1,496 to $8,136
EV thermal management repair$872 to $6,136
Steering rack replacement$2,164 to $2,584
Strut and control arm repair$946 to $4,495