What the source says
The documented condition
NHTSA campaign 25V082000 includes certain 2022 to 2024 Volkswagen Tiguan vehicles. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
Source component: BACK OVER PREVENTION:SOFTWARE
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- backup camera is black
- reverse camera not working
- camera screen stays blank
- rear camera flickers
- no picture when reversing
- backup screen freezes
Symptoms in the record
- The rearview image may be blank, delayed, distorted or unavailable in reverse
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2022 to 2024 Volkswagen Tiguan
- NHTSA campaign 25V082000
- The manufacturer filing lists 29,569 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 25V082000 · Feb 12, 2025
Official campaign record for Volkswagen Tiguan
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 29,569 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2024 Volkswagen Tiguan