Manufacturer file
What the Volkswagen records can tell us
Our Volkswagen database covers 13 nameplates: Atlas, Golf, Golf GTI, Jetta, Passat, Tiguan, Arteon, Beetle, ID. Buzz, ID.4, Taos, Touareg, e-Golf. Across 91 model-year entries, it contains 8,583 owner complaints. We do not know how many vehicles were on the road, so the count cannot tell us the share of vehicles with reported problems.
Electrical System appears most often among the tagged components, with 2,089 mentions. A single complaint may name several components. Check that system's contract terms, while keeping in mind that the count does not show how likely a repair is.
Across the same model years, NHTSA records show 380 recall campaigns and 41,719 manufacturer communications. Recall repairs are handled separately from a paid service contract, while communications include far more than defects.
