What the source says
The documented condition
NHTSA lists the 2019 Volvo XC60 in safety campaign 20V503000. The official record says: The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly. The stated safety consequence is: The risk of the front wiper arms nut fixation to loosen and not holding the arm in correct position, the wiper function could be reduced and vision could be impaired, thus increasing the risk of a crash. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- 2019 Volvo XC60 wipers not working
- XC60 wiper arms out of position
- Volvo XC60 loose front wiper nuts
- XC60 visibility and windshield wiper recall
- NHTSA campaign 20V503000
Symptoms in the record
- Front wipers move out of position
- Wiper performance drops and visibility is reduced
Vehicles and limits
- 2019 Volvo XC60
- Vehicles included in NHTSA campaign 20V503000
- VIN confirmation is required
Manufacturer position
What the official procedure directs
Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
Mileage context
Campaign 20V503000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.
Original evidence
Open the documents behind this record.
Safety recall · NHTSA 20V503000 · Aug 25, 2020
XC60 loose wiper nuts can reduce windshield visibility
NHTSA lists Volvo Car USA LLC for this campaign and returned this exact make, model and year. VIN status still needs confirmation.
Repair paths and safe checks
Match the action to the evidence.
Complete recall 20V503000
Volvo Car will notify owners, and dealers will tighten the nuts holding the front windshield wiper arms in position, free of charge. The recall began September 29, 2020. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10044.
A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.
Check the VIN and record what happened
Check the 17-character VIN with NHTSA or Volvo. Save campaign 20V503000, any warning messages and a short description of when the symptom occurred for the service appointment.
Do not recreate a dangerous symptom for a photo or video.
Record reviewed in the source on August 2, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2019 Volvo XC60