What the source says
The documented condition
Volvo recalled certain 2018 to 2019 XC60 vehicles with a power-operated tailgate. In cold conditions, the lift arms could freeze, lose function or separate. A spring could then release with significant force and create an injury risk. Volvo's instructions say not to operate a tailgate showing the listed warning signs.
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- XC60 tailgate arm popped off
- power boot noisy in cold weather
- tailgate will not close
- boot strut bent
- electric tailgate stopped halfway
- spring visible by tailgate arm
Symptoms in the record
- Noise while the power tailgate operates in freezing conditions
- Loss of powered opening or closing
- A bent, separated or visibly displaced lift arm
- The tailgate no longer closes correctly
Vehicles and limits
- Certain 2018 to 2019 Volvo XC60 vehicles
- Vehicles equipped with the power-operated tailgate
- Recall R89910 eligibility must be confirmed by VIN
Manufacturer position
What the official procedure directs
Volvo's recall remedy is replacement of both tailgate lift arms with improved-design parts. If noise, separation, bending or poor closing is present, Volvo says not to open or close the tailgate.
Mileage context
The recall is VIN and equipment based, not mileage based.
Original evidence
Open the documents behind this record.
NHTSA record · NHTSA 19V-046 / Volvo R89910 · Jan 18, 2019
Power tailgate lift-arm recall
Covers certain 2018 to 2019 XC60 vehicles with a power-operated tailgate.
Repair paths and safe checks
Match the action to the evidence.
Replace both arms under recall
Check the VIN for R89910. Volvo's repair is replacement of both lift arms with the improved-design parts.
A separated spring can release with significant force. Do not dismantle an affected arm.
Stop operating it if warning signs appear
If the tailgate becomes noisy, an arm bends or the hatch no longer closes correctly, leave it stationary and arrange retailer assistance rather than cycling it again.
Keep people away from an exposed arm, motor housing or spring.
Record reviewed in the source on August 2, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2019 Volvo XC60