Vehicle problem research

2019 Volvo V60 Cross Country problems and repair guidance

Read 3 documented issue files for the 2019 Volvo V60 Cross Country, including symptoms, source-defined vehicle scope and the published repair or diagnostic steps. A matching model name does not diagnose your car or confirm VIN eligibility.

This profile contains problem research. Model-specific warranty cost estimates and aggregate NHTSA complaint counts are not included for this model year.

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Volvo V60 Cross Country model-year research

Model-year coverage varies. Each page shows the available problem files and identifies whether warranty estimates and federal report counts are included.

Problem research and repair guidance

2019 Volvo V60 Cross Country: symptoms, affected vehicles and documented fixes

Match the symptom and the exact vehicle scope before arranging work. These files preserve the FixCatalogue research, with the manufacturer position, safe checks and original evidence available here.

3documented issue files
3vehicle systems

3 recall files · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.

Driver assistance

Official safety recall2019, 2020Campaign 20V144000

Driver assistance system may not respond correctly

Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.

NHTSA campaign 20V144000 includes certain 2019 to 2020 Volvo V60 Cross Country vehicles. Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended. If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.

Symptoms to compare
  • A driver assistance warning may appear or the affected feature may respond incorrectly
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Other ways owners describe it: collision warning not working; lane assist turns off; car brakes by itself; driver assistance unavailable; safety system warning; automatic braking problem.

Which vehicles the source covers
  • 2019 to 2020 Volvo V60 Cross Country
  • NHTSA campaign 20V144000
  • The manufacturer filing lists 121,605 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Published recall remedy

Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552.

Use the official recall remedyAuthorised dealer · Confirm with VIN

Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552.

Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Check the complete VIN before arranging workBasic check · 5 minutes

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Evidence for this issue

Fuel system

Official safety recall2019, 2020Campaign 21V414000

Fuel pump or delivery fault may cause a stall

The low-pressure fuel pump can blow a fuse and fail.

NHTSA campaign 21V414000 includes certain 2019 to 2020 Volvo V60 Cross Country vehicles. Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail. Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

Symptoms to compare
  • The engine may hesitate, fail to start, stall or lose power if fuel delivery is interrupted
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Other ways owners describe it: fuel pump stopped working; car stalls without warning; engine cranks but will not start; car loses power while driving; fuel system warning; engine dies at speed.

Which vehicles the source covers
  • 2019 to 2020 Volvo V60 Cross Country
  • NHTSA campaign 21V414000
  • The manufacturer filing lists 85,550 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Published recall remedy

Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552.

Use the official recall remedyAuthorised dealer · Confirm with VIN

Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552.

Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Check the complete VIN before arranging workBasic check · 5 minutes

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Evidence for this issue

Steering & suspension

Official safety recall2019, 2020, 2021, 2022Campaign 23V001000

Steering control may be reduced

During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.

NHTSA campaign 23V001000 includes certain 2019 to 2022 Volvo V60 Cross Country vehicles. Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing. A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.

Symptoms to compare
  • Steering effort, response or control may change, sometimes with a warning message
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Other ways owners describe it: steering suddenly feels heavy; power steering stopped working; wheel is hard to turn; steering warning light; car pulls while steering; loss of steering assist.

Which vehicles the source covers
  • 2019 to 2022 Volvo V60 Cross Country
  • NHTSA campaign 23V001000
  • The manufacturer filing lists 74 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: STEERING

Published recall remedy

Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552.

Use the official recall remedyAuthorised dealer · Confirm with VIN

Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552.

Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Check the complete VIN before arranging workBasic check · 5 minutes

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Evidence for this issue

Confirm who pays before authorizing work

A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.

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Keep a current problem separate from future coverage

These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.

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Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.

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What can the data tell you about 2019 Volvo V60 Cross Country?

No model-specific individual-repair price keys are retained for Volvo V60 Cross Country in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.

Individual-repair price scopeGeneric inputs

Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.

EPA configuration matchNo confirmed match

An unmatched specification is an information gap. Do not borrow an engine or drivetrain from another year.

Documented repair pathsCheck the source

Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.

Price-key audit reviewed October 12, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.