Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.
Vehicle problem research
Volvo V60 Cross Country problems and repair guidance
Read 5 documented issue files for the Volvo V60 Cross Country, including symptoms, source-defined vehicle scope and the published repair or diagnostic steps. A matching model name does not diagnose your car or confirm VIN eligibility.
This profile contains problem research. Model-specific warranty cost estimates and aggregate NHTSA complaint counts are not included for this model.
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Volvo V60 Cross Country model-year research
Model-year coverage varies. Each page shows the available problem files and identifies whether warranty estimates and federal report counts are included.
Problem research and repair guidance
Volvo V60 Cross Country: symptoms, affected vehicles and documented fixes
Match the symptom and the exact vehicle scope before arranging work. These files preserve the FixCatalogue research, with the manufacturer position, safe checks and original evidence available here.
5documented issue files
5vehicle systems
5 recall files · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.
Brakes
Official safety recall2023Campaign 23V012000Braking performance may be reduced
A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
NHTSA campaign 23V012000 includes certain 2023 Volvo V60 Cross Country vehicles. Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control. A reduction in brake support functions can increase the risk of a crash.
Symptoms to compare
- The driver may notice a warning, changed pedal feel or reduced braking, depending on the recalled component
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: brake pedal feels soft; car takes longer to stop; brake warning light; brakes suddenly weak; brake fluid leaking; parking brake not working.
Which vehicles the source covers
- 2023 Volvo V60 Cross Country
- NHTSA campaign 23V012000
- The manufacturer filing lists 27,457 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: SERVICE BRAKES, HYDRAULIC
Published recall remedy
Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552.
Use the official recall remedyAuthorised dealer · Confirm with VIN
Volvo will release an over-the-air (OTA) BCM2 software update, free of charge. Owner notification letters are expected to be mailed March 15, 2023. Owners may contact Volvo Car customer service at 1-800-458-1552.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 23V012000: Official campaign record for Volvo V60 Cross Country
NHTSA safety recall · Jan 19, 2023
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 27,457 potentially affected units across the complete campaign.
Driver assistance
Official safety recall2019, 2020Campaign 20V144000Driver assistance system may not respond correctly
Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
NHTSA campaign 20V144000 includes certain 2019 to 2020 Volvo V60 Cross Country vehicles. Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended. If the automatic emergency braking system does not engage as intended, it can increase the risk of a crash.
Symptoms to compare
- A driver assistance warning may appear or the affected feature may respond incorrectly
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: collision warning not working; lane assist turns off; car brakes by itself; driver assistance unavailable; safety system warning; automatic braking problem.
Which vehicles the source covers
- 2019 to 2020 Volvo V60 Cross Country
- NHTSA campaign 20V144000
- The manufacturer filing lists 121,605 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Published recall remedy
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552.
Use the official recall remedyAuthorised dealer · Confirm with VIN
Volvo will notify owners, and dealers will update the Active Safety Domain Master (ASDM) software, free of charge. The recall began April 9, 2020. Owners may contact Volvo customer service at 1-800-458-1552.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 20V144000: Official campaign record for Volvo V60 Cross Country
NHTSA safety recall · Mar 12, 2020
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 121,605 potentially affected units across the complete campaign.
Fuel system
Official safety recall2019, 2020Campaign 21V414000Fuel pump or delivery fault may cause a stall
The low-pressure fuel pump can blow a fuse and fail.
NHTSA campaign 21V414000 includes certain 2019 to 2020 Volvo V60 Cross Country vehicles. Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail. Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.
Symptoms to compare
- The engine may hesitate, fail to start, stall or lose power if fuel delivery is interrupted
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: fuel pump stopped working; car stalls without warning; engine cranks but will not start; car loses power while driving; fuel system warning; engine dies at speed.
Which vehicles the source covers
- 2019 to 2020 Volvo V60 Cross Country
- NHTSA campaign 21V414000
- The manufacturer filing lists 85,550 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Published recall remedy
Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552.
Use the official recall remedyAuthorised dealer · Confirm with VIN
Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 21V414000: Official campaign record for Volvo V60 Cross Country
NHTSA safety recall · Jun 2, 2021
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 85,550 potentially affected units across the complete campaign.
Steering & suspension
Official safety recall2019, 2020, 2021, 2022Campaign 23V001000Steering control may be reduced
During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
NHTSA campaign 23V001000 includes certain 2019 to 2022 Volvo V60 Cross Country vehicles. Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing. A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Symptoms to compare
- Steering effort, response or control may change, sometimes with a warning message
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: steering suddenly feels heavy; power steering stopped working; wheel is hard to turn; steering warning light; car pulls while steering; loss of steering assist.
Which vehicles the source covers
- 2019 to 2022 Volvo V60 Cross Country
- NHTSA campaign 23V001000
- The manufacturer filing lists 74 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: STEERING
Published recall remedy
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552.
Use the official recall remedyAuthorised dealer · Confirm with VIN
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 23V001000: Official campaign record for Volvo V60 Cross Country
NHTSA safety recall · Jan 5, 2023
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 74 potentially affected units across the complete campaign.
Visibility & cameras
Official safety recall2023, 2024, 2025Campaign 25V282000Rearview camera image may not display
The rearview camera image may not display when the vehicle is placed in reverse.
NHTSA campaign 25V282000 includes certain 2023 to 2025 Volvo V60 Cross Country vehicles. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Symptoms to compare
- The rearview image may be blank, delayed, distorted or unavailable in reverse
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: backup camera is black; reverse camera not working; camera screen stays blank; rear camera flickers; no picture when reversing; backup screen freezes.
Which vehicles the source covers
- 2023 to 2025 Volvo V60 Cross Country
- NHTSA campaign 25V282000
- The manufacturer filing lists 413,151 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: BACK OVER PREVENTION:SOFTWARE
Published recall remedy
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552.
Use the official recall remedyAuthorised dealer · Confirm with VIN
The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 25V282000: Official campaign record for Volvo V60 Cross Country
NHTSA safety recall · May 8, 2025
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 413,151 potentially affected units across the complete campaign.
Confirm who pays before authorizing work
A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.
Compare recalls, bulletins and warranty extensions →Keep a current problem separate from future coverage
These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.
Prepare a useful description for the mechanic →Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.
Read the evidence for this vehicle
What can the data tell you about Volvo V60 Cross Country?
No model-specific individual-repair price keys are retained for Volvo V60 Cross Country in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.
An unmatched specification is an information gap. Do not borrow an engine or drivetrain from another year.
Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.
Price-key audit reviewed October 12, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.
Cost-library audit
The evidence behind a repair estimate
In our 44-category library, 24 categories have attached published benchmarks and 20 use planning assumptions. The audit separates the appearance of a precise total from the strength and scope of its inputs.
44 repair categories in our current library; a content audit, not a market survey
See the analysis, charts and method →Campaign-reference audit
One campaign can create many entries
In the selected collection, 1,186 files with extractable identifiers refer to 771 distinct campaign IDs. The difference is a counting-unit issue, not evidence of additional unique recalls or a vehicle's failure risk.
1,200 selected recall files; campaign references extracted from their evidence fields
See the analysis, charts and method →