Official safety recallPrompt inspection

2024 Volkswagen ID.4 · STRUCTURE

STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR: recall 24V651000

A vehicle door that opens unexpectedly while driving increases the risk of injury.

Covered model years
2021–2024
Evidence level
Official safety recall
Source review date
2026-10-18
Jurisdiction
United States
Record ID
volkswagen-id-4-nhtsa-24v651000

What the source says

The documented condition

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

Consequence identified by NHTSA

A vehicle door that opens unexpectedly while driving increases the risk of injury.

Campaign 24V651000; report received 2024-09-04. Source checked 2026-10-18.

Source component: STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR

Compare the pattern

Symptoms and vehicle scope

Condition described by NHTSA

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.

    Vehicles and limits

    • NHTSA model names: ID.4. Model years: 2021, 2022, 2023, 2024.
    • NHTSA campaign 24V651000
    • The complete campaign lists 99,064 potentially affected units across all listed vehicles.
    • A make, model and year match does not establish VIN eligibility.

    Manufacturer position

    What the official procedure directs

    Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

    Mileage context

    Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

    Original evidence

    Open the documents behind this record.

    NHTSA safety recall · 24V651000 · 2024-09-04

    NHTSA campaign 24V651000

    Official component, defect, consequence and remedy; checked 2026-10-18.

    Repair paths and safe checks

    Match the action to the evidence.

    Official repair pathManufacturer or authorized dealer · Confirm with the dealer

    Official recall remedy

    Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.

    Boundary

    Confirm VIN eligibility and current remedy instructions with the manufacturer.

    Safe owner checkVIN lookup · Before arranging repairs

    Check the complete VIN

    Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

    Boundary

    The model-year list is not proof that an individual vehicle is affected.

    Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.

    How we check a problem · All records for the 2024 Volkswagen ID.4

    Before authorizing work

    Read the method beside the problem.

    Safety and triage8 min read

    When a car is unsafe

    Stop safely when control changes, smoke appears or the manual tells you to stop. Do not use a short trip home as a test of whether the fault is serious.

    Read the guide
    Diagnosis and symptoms8 min read

    Why symptoms overlap

    “It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.

    Read the guide

    More for this model

    Other Volkswagen ID.4 records