What the source says
The documented condition
NHTSA campaign 25V577000 includes certain 2023 to 2025 Subaru Solterra vehicles. Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative. An inoperative defroster and defogger system can decrease the driver's visibility under certain driving conditions, increasing the risk of a crash.
Source component: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- windshield wipers stopped
- cannot see clearly through windshield
- wipers move slowly
- rear window is hard to see through
- defroster not working
- visibility recall
Symptoms in the record
- The driver may have a reduced view because a wiper, window, defroster or related visibility feature does not work correctly
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2023 to 2025 Subaru Solterra
- NHTSA campaign 25V577000
- The manufacturer filing lists 94,320 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 25V577000 · Sep 4, 2025
Official campaign record for Subaru Solterra
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 94,320 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
Dealers will update the HVAC control ECU software, free of charge. Dealers will also inspect the electrical compressor, and replace it, if necessary, free of charge. Owner notification letters were mailed October 17, 2025.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2024 Subaru Solterra