What the source says
The documented condition
Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
Consequence identified by NHTSA
An air bag that deploys inadvertently increases the risk of a crash. An air bag that does not deploy in the event of a crash increases the risk of injury.
Campaign 20V414000; report received 2020-07-17. Source checked 2026-10-18.
Source component: SEATS:FRONT ASSEMBLY:POWER ADJUST
Compare the pattern
Symptoms and vehicle scope
Condition described by NHTSA
Ford Motor Company, Inc. (Ford) is recalling certain 2016-2018 Lincoln MKX and 2019-2020 Nautilus vehicles equipped with 16-way electric tilt seats. The seat cushion frame edge may contact the wire harness when the seat occupant uses the tilt function of the seat, potentially damaging one or more wires within the harness, which can result in either inadvertent deployment of the air bag or nondeployment of the air bag in the event of a crash.
Vehicles and limits
- NHTSA model names: NAUTILUS. Model years: 2019, 2020.
- NHTSA campaign 20V414000
- The complete campaign lists 19,299 potentially affected units across all listed vehicles.
- A make, model and year match does not establish VIN eligibility.
Manufacturer position
What the official procedure directs
Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 20V414000 · 2020-07-17
NHTSA campaign 20V414000
Official component, defect, consequence and remedy; checked 2026-10-18.
Repair paths and safe checks
Match the action to the evidence.
Official recall remedy
Ford will notify owners, and dealers will install protective flocking tape onto the exposed edge of the 16-way seat cushion frames, and inspect the wire harness for damage, and repair or replace it as needed, free of charge. This recall began August 12, 2020. Owners may contact Ford/Lincoln customer service at 1-866-436-7332. Ford's number for this recall is 20S37.
Confirm VIN eligibility and current remedy instructions with the manufacturer.
Check the complete VIN
Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.
The model-year list is not proof that an individual vehicle is affected.
Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2020 Lincoln Nautilus