What the source says
The documented condition
NHTSA lists the 2023 Lexus RX 350 in safety campaign 23V480000. The official record says: An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. The stated safety consequence is: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- 2023 RX 350 driver airbag disabled
- Lexus RX spiral cable weld problem
- RX350 driver airbag may not deploy
- RX 350 steering and column recall
- NHTSA campaign 23V480000
Symptoms in the record
- There may be no observable warning during normal driving.
- The driver airbag may not deploy during a crash.
Vehicles and limits
- 2023 Lexus RX 350
- Vehicles included in NHTSA campaign 23V480000
- VIN confirmation is required
Manufacturer position
What the official procedure directs
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
Mileage context
Campaign 23V480000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.
Original evidence
Open the documents behind this record.
Safety recall · NHTSA 23V480000 · Jul 12, 2023
Spiral cable connection may deactivate the driver airbag
NHTSA lists Toyota Motor Engineering & Manufacturing for this campaign and returned this exact make, model and year. VIN status still needs confirmation.
Repair paths and safe checks
Match the action to the evidence.
Complete recall 23V480000
Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.
A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.
Check the VIN and record what happened
Check the 17-character VIN with NHTSA or Lexus. Save campaign 23V480000, any warning messages and a short description of when the symptom occurred for the service appointment.
Do not recreate a dangerous symptom for a photo or video.
Record reviewed in the source on August 2, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2023 Lexus RX 350