Manufacturer file
What the Lexus records can tell us
The Lexus file currently stops at 7 nameplates: ES 350, GX 460, NX 300, NX 350, RX 350, TX 350, UX 250h. Those 47 model-year entries contain 358 owner complaints. The missing denominator matters because these records do not say how many vehicles were on the road.
Unknown Or Other appears most often in the component tags, with 80 mentions. A single complaint may carry several tags. I use the total as a prompt to read that system's contract terms, not as odds that a repair will happen.
Across the same model years, NHTSA records show 39 recall campaigns and 3,046 manufacturer communications. Recall repairs are handled separately from a paid service contract, while communications include far more than defects.
