Safety recall with software and conditional shaft replacementImmediate safety action

2020 Kia Telluride · POWER TRAIN

POWER TRAIN:DRIVELINE:DRIVESHAFT: recall 24V214000

A vehicle roll away increases the risk of a crash or injury.

Covered model years
2020–2024
Evidence level
Safety recall with software and conditional shaft replacement
Source review date
2026-10-18
Jurisdiction
United States
Record ID
kia-telluride-2020-driveshaft-rollaway

What the source says

The documented condition

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

Consequence identified by NHTSA

A vehicle roll away increases the risk of a crash or injury.

Campaign 24V214000; report received 2024-03-20. Source checked 2026-10-18.

Source component: POWER TRAIN:DRIVELINE:DRIVESHAFT

Compare the pattern

Symptoms and vehicle scope

Condition described by NHTSA

Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.

    Vehicles and limits

    • NHTSA model names: TELLURIDE. Model years: 2020, 2021, 2022, 2023, 2024.
    • NHTSA campaign 24V214000
    • The complete campaign lists 427,407 potentially affected units across all listed vehicles.
    • A make, model and year match does not establish VIN eligibility.

    Manufacturer position

    What the official procedure directs

    Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

    Mileage context

    Recall 24V-214 is based on assembly and production records, not a mileage threshold. The report states that spline damage can develop over time.

    Original evidence

    Open the documents behind this record.

    NHTSA safety recall · 24V214000 · 2024-03-20

    NHTSA campaign 24V214000

    Official component, defect, consequence and remedy; checked 2026-10-18.

    Repair paths and safe checks

    Match the action to the evidence.

    Official repair pathManufacturer or authorized dealer · Confirm with the dealer

    Official recall remedy

    Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.

    Boundary

    Confirm VIN eligibility and current remedy instructions with the manufacturer.

    Safe owner checkVIN lookup · Before arranging repairs

    Check the complete VIN

    Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

    Boundary

    The model-year list is not proof that an individual vehicle is affected.

    Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.

    How we check a problem · All records for the 2020 Kia Telluride

    Before authorizing work

    Read the method beside the problem.

    Safety and triage8 min read

    When a car is unsafe

    Stop safely when control changes, smoke appears or the manual tells you to stop. Do not use a short trip home as a test of whether the fault is serious.

    Read the guide
    Symptom diagnosis8 min read

    Car shudders or vibrates

    Stop for violent shaking, changed steering or a damaged tire. For milder vibration, the conditions you already noticed help a technician choose the inspection.

    Read the guide

    More for this model

    Other Kia Telluride records