Manufacturer file
What the Kia records can tell us
The Kia file currently stops at 8 nameplates: Forte, K5, Sorento, Soul, Sportage, Telluride, Carnival, Seltos. Those 63 model-year entries contain 13,469 owner complaints. The missing denominator matters because these records do not say how many vehicles were on the road.
Engine appears most often in the component tags, with 5,813 mentions. A single complaint may carry several tags. I use the total as a prompt to read that system's contract terms, not as odds that a repair will happen.
Across the same model years, NHTSA records show 191 recall campaigns and 6,102 manufacturer communications. Recall repairs are handled separately from a paid service contract, while communications include far more than defects.
