Manufacturer file
What the Chrysler records can tell us
The Chrysler file currently stops at 1 nameplate: Pacifica. Those 9 model-year entries contain 4,117 owner complaints. The missing denominator matters because these records do not say how many vehicles were on the road.
Engine appears most often in the component tags, with 1,478 mentions. A single complaint may carry several tags. I use the total as a prompt to read that system's contract terms, not as odds that a repair will happen.
Across the same model years, NHTSA records show 101 recall campaigns and 4,228 manufacturer communications. Recall repairs are handled separately from a paid service contract, while communications include far more than defects.