What the source says
The documented condition
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Consequence identified by NHTSA
A half-shaft disengaging from the transmission can result in a loss of drive power or vehicle rollaway when the vehicle is placed in park. Either of these scenarios can increase the risk of a crash.
Campaign 23V172000; report received 2023-03-16. Source checked 2026-10-18.
Source component: POWER TRAIN:AUTOMATIC TRANSMISSION
Compare the pattern
Symptoms and vehicle scope
Condition described by NHTSA
General Motors, LLC (GM) is recalling certain 2023 Cadillac XT6, GMC Acadia, Chevrolet Blazer, Traverse, and 2022-2023 Cadillac XT5 vehicles. The transmission may have been built with an incorrect sun gear, which can result in the driver-side half-shaft disengaging from the transmission.
Vehicles and limits
- NHTSA model names: TRAVERSE. Model years: 2023.
- NHTSA campaign 23V172000
- The complete campaign lists 8,744 potentially affected units across all listed vehicles.
- A make, model and year match does not establish VIN eligibility.
Manufacturer position
What the official procedure directs
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 23V172000 · 2023-03-16
NHTSA campaign 23V172000
Official component, defect, consequence and remedy; checked 2026-10-18.
Repair paths and safe checks
Match the action to the evidence.
Official recall remedy
Dealers will replace the sun gears, free of charge. Owner notification letters were mailed on July 27, 2023. The remedy is expected to become available August 31, 2023. Owners may contact Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222389310.
Confirm VIN eligibility and current remedy instructions with the manufacturer.
Check the complete VIN
Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.
The model-year list is not proof that an individual vehicle is affected.
Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2023 Chevrolet Traverse