What the source says
The documented condition
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Consequence identified by NHTSA
A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.
Campaign 25V356000; report received 2025-05-29. Source checked 2026-10-18.
Source component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Compare the pattern
Symptoms and vehicle scope
Condition described by NHTSA
General Motors, LLC (GM) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.
Vehicles and limits
- NHTSA model names: LYRIQ. Model years: 2023, 2024.
- NHTSA campaign 25V356000
- The complete campaign lists 41,376 potentially affected units across all listed vehicles.
- A make, model and year match does not establish VIN eligibility.
Manufacturer position
What the official procedure directs
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 25V356000 · 2025-05-29
NHTSA campaign 25V356000
Official component, defect, consequence and remedy; checked 2026-10-18.
Repair paths and safe checks
Match the action to the evidence.
Official recall remedy
The video display control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1-800-333-4223. GM's number for this recall is N252500680.
Confirm VIN eligibility and current remedy instructions with the manufacturer.
Check the complete VIN
Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.
The model-year list is not proof that an individual vehicle is affected.
Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2024 Cadillac Lyriq