Manufacturer file
What the Cadillac records can tell us
The Cadillac file currently stops at 5 nameplates: Escalade, XT5, CT5, XT4, XT6. Those 39 model-year entries contain 1,537 owner complaints. The missing denominator matters because these records do not say how many vehicles were on the road.
Engine appears most often in the component tags, with 636 mentions. A single complaint may carry several tags. I use the total as a prompt to read that system's contract terms, not as odds that a repair will happen.
Across the same model years, NHTSA records show 99 recall campaigns and 31,392 manufacturer communications. Recall repairs are handled separately from a paid service contract, while communications include far more than defects.