Official safety recallPrompt inspection

2017 Ram 3500 · Tires & wheels

Tire or wheel failure may cause loss of control

Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Covered model years
2015–2021
Evidence level
Official safety recall
Source review date
August 3, 2026
Jurisdiction
United States
Record ID
ram-3500-nhtsa-21v398000

Safety instructions

Do not keep driving when…

Follow the owner's manual and the exact recall notice for immediate instructions.

  • The vehicle shows the failure described in the recall or a warning that affects safe control
  • The manufacturer or recall notice gives an immediate instruction that conflicts with continued driving

What the source says

The documented condition

NHTSA campaign 21V398000 includes certain 2015 to 2021 Ram 3500 vehicles. Chrysler (FCA US, LLC) is recalling certain 2012-2021 Ram 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation. Wheel separation can cause a vehicle crash.

Source component: WHEELS:LUGS/NUTS/BOLTS/STUDS

Compare the pattern

Symptoms and vehicle scope

Words owners may use

  • tire keeps losing air
  • wheel feels loose
  • tire sidewall problem
  • car shakes at speed
  • TPMS warning keeps coming on
  • wheel recall

Symptoms in the record

  • Vibration, pressure loss or visible damage may occur, although the condition can also appear without warning
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Vehicles and limits

  • 2015 to 2021 Ram 3500
  • NHTSA campaign 21V398000
  • The manufacturer filing lists 447,985 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Manufacturer position

What the official procedure directs

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021.

Mileage context

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Original evidence

Open the documents behind this record.

NHTSA safety recall · 21V398000 · May 27, 2021

Official campaign record for Ram 3500

NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 447,985 potentially affected units across the complete campaign.

Repair paths and safe checks

Match the action to the evidence.

Official repair pathAuthorised dealer · Confirm with VIN

Use the official recall remedy

Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021.

Boundary

Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Safe owner checkBasic check · 5 minutes

Check the complete VIN before arranging work

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Boundary

A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.

How we check a problem · All records for the 2017 Ram 3500

Before authorizing work

Read the method beside the problem.

Safety6 min read

Check recalls by VIN

A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.

Read the guide
Safety and triage8 min read

When a car is unsafe

A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.

Read the guide
Diagnosis and symptoms8 min read

Why symptoms overlap

“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.

Read the guide

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