Vehicle problem research

2012 Mercedes-Benz C-Class problems and repair guidance

Read 1 documented issue file for the 2012 Mercedes-Benz C-Class, including symptoms, source-defined vehicle scope and the published repair or diagnostic steps. A matching model name does not diagnose your car or confirm VIN eligibility.

This profile contains problem research. Model-specific service-contract price estimates are not included. The federal record table below identifies available counts and any unmatched model years.

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Mercedes-Benz C-Class model-year research

Model-year coverage varies. Each page shows the available problem files and identifies whether warranty estimates and federal report counts are included.

Federal vehicle records

NHTSA complaints and vehicle recalls

Counts include the NHTSA model names printed with each year. A missing name match is unavailable, not zero. These records do not establish VIN eligibility or a failure rate.

No verified model-name match; counts are unavailable.

Model yearComplaint recordsVehicle recall campaignsNHTSA model names counted

NHTSA source records, checked 2026-10-18. Complaints are deduplicated by ODI number; recalls by campaign number. Missing model-name matches are not zero records. These counts are not failure rates. Check your VIN for current recall eligibility.

Problem research and repair guidance

2012 Mercedes-Benz C-Class: symptoms, affected vehicles and documented fixes

Match the symptom and the exact vehicle scope before arranging work. The imported catalogue is an editorial index of source documents, not an independent safety authority. Recall text is checked against NHTSA; each record links to the evidence that supports its scope and remedy.

1documented issue file
1vehicle system

1 recall file · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.

AIR BAGS

Official safety recall2012, 2013, 2014, 2015, 2016, 2017, 2018Campaign 17V627000

AIR BAGS:FRONTAL: recall 17V627000

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Condition in the official record

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Which vehicles the source covers
  • NHTSA model names: C 300, C250, C300, C350, C400. Model years: 2012, 2013, 2014, 2015, 2016, 2017, 2018.
  • NHTSA campaign 17V627000
  • The complete campaign lists 495,290 potentially affected units across all listed vehicles.
  • A make, model and year match does not establish VIN eligibility.

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Component in the source: AIR BAGS:FRONTAL

Published recall remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Consequence in the NHTSA record: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Official recall remedyManufacturer or authorized dealer · Confirm with the dealer

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Limit: Confirm VIN eligibility and current remedy instructions with the manufacturer.

Check the complete VINVIN lookup · Before arranging repairs

Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

Limit: The model-year list is not proof that an individual vehicle is affected.

Evidence for this issue

Confirm who pays before authorizing work

A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.

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Keep a current problem separate from future coverage

These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.

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Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.

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What can the data tell you about 2012 Mercedes-Benz C-Class?

No model-specific individual-repair price keys are retained for Mercedes-Benz C-Class in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.

Individual-repair price scopeGeneric inputs

Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.

EPA configuration matchNo confirmed match

An unmatched specification is an information gap. Do not borrow an engine or drivetrain from another year.

Documented repair pathsCheck the source

Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.

Price-key audit reviewed October 18, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.