Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.
Vehicle problem research
Mercedes-Benz C-Class problems and repair guidance
Read 5 documented issue files for the Mercedes-Benz C-Class, including symptoms, source-defined vehicle scope and the published repair or diagnostic steps. A matching model name does not diagnose your car or confirm VIN eligibility.
This profile contains problem research. Model-specific warranty cost estimates and aggregate NHTSA complaint counts are not included for this model.
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Mercedes-Benz C-Class model-year research
Model-year coverage varies. Each page shows the available problem files and identifies whether warranty estimates and federal report counts are included.
Problem research and repair guidance
Mercedes-Benz C-Class: symptoms, affected vehicles and documented fixes
Match the symptom and the exact vehicle scope before arranging work. These files preserve the FixCatalogue research, with the manufacturer position, safe checks and original evidence available here.
5documented issue files
3vehicle systems
5 recall files · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.
Body & structure
Official safety recall2022, 2023Campaign 26V481000Door may open or fail to latch
The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically.
NHTSA campaign 26V481000 includes certain 2022 to 2023 Mercedes-Benz C-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. A vehicle rollaway increases the risk of a crash or injury.
Symptoms to compare
- The door may be difficult to latch, may show an ajar warning or may not remain secured
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: door will not stay shut; door opens while driving; door latch is broken; car door will not lock; door ajar warning stays on; loose door handle.
Which vehicles the source covers
- 2022 to 2023 Mercedes-Benz C-Class
- NHTSA campaign 26V481000
- The manufacturer filing lists 310,667 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Published recall remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372.
Use the official recall remedyAuthorised dealer · Confirm with VIN
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 26V481000: Official campaign record for Mercedes-Benz C-Class
NHTSA safety recall · Jul 24, 2026
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 310,667 potentially affected units across the complete campaign.
Electrical & software
Official safety recall2025, 2026Campaign 26V281000Electrical or software fault may disable vehicle functions
The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
NHTSA campaign 26V281000 includes certain 2025 to 2026 Mercedes-Benz C-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank. An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Symptoms to compare
- Warning messages, a blank display, a no-start condition or loss of a vehicle function may occur
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: dashboard lit up with warnings; car electronics stopped working; screen keeps rebooting; car will not start after update; electrical problem with no warning; software recall.
Which vehicles the source covers
- 2025 to 2026 Mercedes-Benz C-Class
- NHTSA campaign 26V281000
- The manufacturer filing lists 144,049 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Published recall remedy
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004.
Use the official recall remedyAuthorised dealer · Confirm with VIN
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 26V281000: Official campaign record for Mercedes-Benz C-Class
NHTSA safety recall · May 1, 2026
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 144,049 potentially affected units across the complete campaign.
Official safety recall2016, 2017, 2018, 2019, 2020, 2021Campaign 21V058000Electrical or software fault may disable vehicle functions
The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
NHTSA campaign 21V058000 includes certain 2016 to 2021 Mercedes-Benz C-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Symptoms to compare
- Warning messages, a blank display, a no-start condition or loss of a vehicle function may occur
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: dashboard lit up with warnings; car electronics stopped working; screen keeps rebooting; car will not start after update; electrical problem with no warning; software recall.
Which vehicles the source covers
- 2016 to 2021 Mercedes-Benz C-Class
- NHTSA campaign 21V058000
- The manufacturer filing lists 1,292,258 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: ELECTRICAL SYSTEM:SOFTWARE
Published recall remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
Use the official recall remedyAuthorised dealer · Confirm with VIN
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 21V058000: Official campaign record for Mercedes-Benz C-Class
NHTSA safety recall · Feb 5, 2021
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 1,292,258 potentially affected units across the complete campaign.
Safety restraints
Official safety recall2022, 2023, 2024, 2025Campaign 25V253000Seat belt may not restrain an occupant
The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose.
NHTSA campaign 25V253000 includes certain 2022 to 2025 Mercedes-Benz C-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 C 300, and 2023-2024 AMG C 43 vehicles. The driver-side seat belt cover may not be properly installed on the seat belt tensioner, which can cause the seat belt anchor to come loose. A loose seat belt may not properly restrain an occupant during a crash, increasing the risk of injury.
Symptoms to compare
- A buckle, retractor or warning system may not work as expected, though a VIN check is still required
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: seat belt will not latch; seatbelt keeps coming loose; belt buckle feels loose; seat belt warning stays on; belt will not retract; seat belt recall.
Which vehicles the source covers
- 2022 to 2025 Mercedes-Benz C-Class
- NHTSA campaign 25V253000
- The manufacturer filing lists 46 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: SEAT BELTS:FRONT
Published recall remedy
Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Use the official recall remedyAuthorised dealer · Confirm with VIN
Dealers will inspect and repair the seat belt covers, as necessary, free of charge. Owner notification letters were mailed May 16, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 25V253000: Official campaign record for Mercedes-Benz C-Class
NHTSA safety recall · May 2, 2025
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 46 potentially affected units across the complete campaign.
Official safety recall2015, 2016, 2017, 2018Campaign 17V627000Air bag may deploy unexpectedly
The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
NHTSA campaign 17V627000 includes certain 2015 to 2018 Mercedes-Benz C-Class vehicles. Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid… If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Symptoms to compare
- An air bag or SRS warning may appear, but some affected vehicles have no advance warning
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: airbag warning light is on; air bag recall; airbag might not work; SRS light came on; airbag deployed by itself; airbag inflator problem.
Which vehicles the source covers
- 2015 to 2018 Mercedes-Benz C-Class
- NHTSA campaign 17V627000
- The manufacturer filing lists 495,290 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: AIR BAGS:FRONTAL
Published recall remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Use the official recall remedyAuthorised dealer · Confirm with VIN
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging workBasic check · 5 minutes
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 17V627000: Official campaign record for Mercedes-Benz C-Class
NHTSA safety recall · Oct 6, 2017
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 495,290 potentially affected units across the complete campaign.
Confirm who pays before authorizing work
A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.
Compare recalls, bulletins and warranty extensions →Keep a current problem separate from future coverage
These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.
Prepare a useful description for the mechanic →Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.
Read the evidence for this vehicle
What can the data tell you about Mercedes-Benz C-Class?
No model-specific individual-repair price keys are retained for Mercedes-Benz C-Class in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.
An unmatched specification is an information gap. Do not borrow an engine or drivetrain from another year.
Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.
Price-key audit reviewed October 12, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.
Cost-library audit
The evidence behind a repair estimate
In our 44-category library, 24 categories have attached published benchmarks and 20 use planning assumptions. The audit separates the appearance of a precise total from the strength and scope of its inputs.
44 repair categories in our current library; a content audit, not a market survey
See the analysis, charts and method →Campaign-reference audit
One campaign can create many entries
In the selected collection, 1,186 files with extractable identifiers refer to 771 distinct campaign IDs. The difference is a counting-unit issue, not evidence of additional unique recalls or a vehicle's failure risk.
1,200 selected recall files; campaign references extracted from their evidence fields
See the analysis, charts and method →