What the source says
The documented condition
NHTSA campaign 23V487000 includes certain 2016 to 2021 Mazda CX-3 vehicles. Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image. A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Source component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- backup camera is black
- reverse camera not working
- camera screen stays blank
- rear camera flickers
- no picture when reversing
- backup screen freezes
Symptoms in the record
- The rearview image may be blank, delayed, distorted or unavailable in reverse
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2016 to 2021 Mazda CX-3
- NHTSA campaign 23V487000
- The manufacturer filing lists 236,100 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 23V487000 · Jul 14, 2023
Official campaign record for Mazda CX-3
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 236,100 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2018 Mazda CX-3