What the source says
The documented condition
NHTSA campaign 25V395000 includes certain 2022 to 2024 BMW iX vehicles. BMW of North America, LLC (BMW) is recalling certain 2022-2025 i4, 2022-2024 IX, 2023-2024 I7, and 2024 I5 vehicles. The electric drive motor software may shut down the high-voltage system, causing a loss of drive power. A loss of drive power increases the risk of a crash.
Source component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR:CONTROLLER:SOFTWARE
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- dashboard lit up with warnings
- car electronics stopped working
- screen keeps rebooting
- car will not start after update
- electrical problem with no warning
- software recall
Symptoms in the record
- Warning messages, a blank display, a no-start condition or loss of a vehicle function may occur
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2022 to 2024 BMW iX
- NHTSA campaign 25V395000
- The manufacturer filing lists 71,286 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 25V395000 · Jul 23, 2025
Official campaign record for BMW iX
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 71,286 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
The electric drive motor software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed August 5, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.