Model-level range presence is a source-coverage check. It does not confirm that a repair fits every engine or model year.
Vehicle problem research
Mercedes-Benz E-Class problems and repair guidance
Read 5 documented issue files for the Mercedes-Benz E-Class, including symptoms, source-defined vehicle scope and the published repair or diagnostic steps. A matching model name does not diagnose your car or confirm VIN eligibility.
This profile contains problem research. Model-specific warranty cost estimates and aggregate NHTSA complaint counts are not included for this model.
Choose the exact year
Mercedes-Benz E-Class model-year research
Model-year coverage varies. Each page shows the available problem files and identifies whether warranty estimates and federal report counts are included.
Problem research and repair guidance
Mercedes-Benz E-Class: symptoms, affected vehicles and documented fixes
Match the symptom and the exact vehicle scope before arranging work. These files preserve the FixCatalogue research, with the manufacturer position, safe checks and original evidence available here.
5 recall files · 0 other manufacturer files. These are editorial file counts, not distinct campaign totals, failure rates or a complete recall history.
Electrical & software
Official safety recall2024, 2025, 2026Campaign 26V281000Electrical or software fault may disable vehicle functions
The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.
NHTSA campaign 26V281000 includes certain 2024 to 2026 Mercedes-Benz E-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank. An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Symptoms to compare
- Warning messages, a blank display, a no-start condition or loss of a vehicle function may occur
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: dashboard lit up with warnings; car electronics stopped working; screen keeps rebooting; car will not start after update; electrical problem with no warning; software recall.
Which vehicles the source covers
- 2024 to 2026 Mercedes-Benz E-Class
- NHTSA campaign 26V281000
- The manufacturer filing lists 144,049 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Published recall remedy
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004.
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 26V281000: Official campaign record for Mercedes-Benz E-Class
NHTSA safety recall · May 1, 2026
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 144,049 potentially affected units across the complete campaign.
Official safety recall2017, 2018, 2019, 2020, 2021Campaign 21V058000Electrical or software fault may disable vehicle functions
The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
NHTSA campaign 21V058000 includes certain 2017 to 2021 Mercedes-Benz E-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Symptoms to compare
- Warning messages, a blank display, a no-start condition or loss of a vehicle function may occur
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: dashboard lit up with warnings; car electronics stopped working; screen keeps rebooting; car will not start after update; electrical problem with no warning; software recall.
Which vehicles the source covers
- 2017 to 2021 Mercedes-Benz E-Class
- NHTSA campaign 21V058000
- The manufacturer filing lists 1,292,258 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: COMMUNICATION: AUTO CRASH NOTIFICATION
Published recall remedy
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 21V058000: Official campaign record for Mercedes-Benz E-Class
NHTSA safety recall · Feb 5, 2021
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 1,292,258 potentially affected units across the complete campaign.
Fuel system
Official safety recall2021, 2022, 2023Campaign 23V445000Fuel pump or delivery fault may cause a stall
The fuel pump may shutdown, which can result in a loss of drive power.
NHTSA campaign 23V445000 includes certain 2021 to 2023 Mercedes-Benz E-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. A loss of drive power can increase the risk of a crash.
Symptoms to compare
- The engine may hesitate, fail to start, stall or lose power if fuel delivery is interrupted
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: fuel pump stopped working; car stalls without warning; engine cranks but will not start; car loses power while driving; fuel system warning; engine dies at speed.
Which vehicles the source covers
- 2021 to 2023 Mercedes-Benz E-Class
- NHTSA campaign 23V445000
- The manufacturer filing lists 143,551 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Published recall remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 23V445000: Official campaign record for Mercedes-Benz E-Class
NHTSA safety recall · Jun 26, 2023
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 143,551 potentially affected units across the complete campaign.
Safety restraints
Official safety recall2015, 2016Campaign 17V627000Air bag may deploy unexpectedly
The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
NHTSA campaign 17V627000 includes certain 2015 to 2016 Mercedes-Benz E-Class vehicles. Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid… If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
Symptoms to compare
- An air bag or SRS warning may appear, but some affected vehicles have no advance warning
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: airbag warning light is on; air bag recall; airbag might not work; SRS light came on; airbag deployed by itself; airbag inflator problem.
Which vehicles the source covers
- 2015 to 2016 Mercedes-Benz E-Class
- NHTSA campaign 17V627000
- The manufacturer filing lists 495,290 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: AIR BAGS:FRONTAL
Published recall remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 17V627000: Official campaign record for Mercedes-Benz E-Class
NHTSA safety recall · Oct 6, 2017
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 495,290 potentially affected units across the complete campaign.
Steering & suspension
Official safety recall2025Campaign 24V941000Suspension component may fail
The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier.
NHTSA campaign 24V941000 includes certain 2025 Mercedes-Benz E-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025 E 350, E 350 4MATIC, E 450 4MATIC, and E450 4MATIC station wagon vehicles. The camber strut bracket may have been improperly welded onto the rear axle carrier, possibly resulting in separation of the bracket from the rear axle carrier. Rear axle carrier failure can cause a sudden loss of vehicle handling and control, increasing the risk of a crash.
Symptoms to compare
- Noise, looseness, changed handling or uneven tyre wear may appear, depending on the component
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Other ways owners describe it: clunk from suspension; car feels unstable; wheel alignment keeps changing; knocking over bumps; suspension part broke; car pulls to one side.
Which vehicles the source covers
- 2025 Mercedes-Benz E-Class
- NHTSA campaign 24V941000
- The manufacturer filing lists 17 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
- NHTSA marks this campaign with a Do Not Drive advisory
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Component in the source: SUSPENSION:REAR
Published recall remedy
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025.
Owners are advised not to drive their vehicles until the remedy has been performed. Dealers will replace the rear axle carrier, free of charge. Owner notification letters were mailed January 22, 2025.
Limit: Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
Limit: A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Evidence for this issue
- 24V941000: Official campaign record for Mercedes-Benz E-Class
NHTSA safety recall · Dec 18, 2024
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 17 potentially affected units across the complete campaign.
Confirm who pays before authorizing work
A recall remedy follows the campaign and VIN eligibility. A service bulletin provides diagnosis or repair instructions; it does not by itself promise payment. Manufacturer warranty extensions and support programs have their own conditions.
Compare recalls, bulletins and warranty extensions →Keep a current problem separate from future coverage
These files do not supply a shop quote. Ask for a diagnosis and written estimate, then check recall remedies or existing coverage. A new vehicle service contract generally excludes pre-existing conditions.
Prepare a useful description for the mechanic →Each file retains its original source review date. Historical remedy wording can change; check the current manufacturer notice and NHTSA VIN lookup for your vehicle. The separately dated NHTSA counts elsewhere on this page use a different dataset and scope.
Read the evidence for this vehicle
What can the data tell you about Mercedes-Benz E-Class?
No model-specific individual-repair price keys are retained for Mercedes-Benz E-Class in this library. Generic parts and labor estimates, public records and separate annual cost references may still be available.
An unmatched specification is an information gap. Do not borrow an engine or drivetrain from another year.
Recall and communication counts describe records. They cannot establish a breakdown probability or current VIN status.
Price-key audit reviewed October 12, 2026; EPA source snapshot 2026-08-07. Individual-repair ranges and annual repair-budget references are different datasets.
Cost-library audit
The evidence behind a repair estimate
In our 44-category library, 24 categories have attached published benchmarks and 20 use planning assumptions. The audit separates the appearance of a precise total from the strength and scope of its inputs.
44 repair categories in our current library; a content audit, not a market survey
See the analysis, charts and method →Campaign-reference audit
One campaign can create many entries
In the selected collection, 1,186 files with extractable identifiers refer to 771 distinct campaign IDs. The difference is a counting-unit issue, not evidence of additional unique recalls or a vehicle's failure risk.
1,200 selected recall files; campaign references extracted from their evidence fields
See the analysis, charts and method →