What the source says
The documented condition
NHTSA campaign 26V481000 includes certain 2019 to 2022 Mercedes-Benz A-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. A vehicle rollaway increases the risk of a crash or injury.
Source component: LATCHES/LOCKS/LINKAGES:DOORS:LOCK
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- door will not stay shut
- door opens while driving
- door latch is broken
- car door will not lock
- door ajar warning stays on
- loose door handle
Symptoms in the record
- The door may be difficult to latch, may show an ajar warning or may not remain secured
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2019 to 2022 Mercedes-Benz A-Class
- NHTSA campaign 26V481000
- The manufacturer filing lists 310,667 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 26V481000 · Jul 24, 2026
Official campaign record for Mercedes-Benz A-Class
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 310,667 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. Owners may contact MBUSA customer service at 1-800-367-6372.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2021 Mercedes-Benz A-Class