What the source says
The documented condition
NHTSA campaign 25V710000 includes certain 2023 to 2025 Jeep Wrangler 4xe vehicles. Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Wrangler 4xe Plug-In Hybrid Electric (PHEV) vehicles. A software error in an over-the-air (OTA) update may result in a loss of drive power. A loss of drive power increases the risk of a crash.
Source component: ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- dashboard lit up with warnings
- car electronics stopped working
- screen keeps rebooting
- car will not start after update
- electrical problem with no warning
- software recall
Symptoms in the record
- Warning messages, a blank display, a no-start condition or loss of a vehicle function may occur
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2023 to 2025 Jeep Wrangler 4xe
- NHTSA campaign 25V710000
- The manufacturer filing lists 24,238 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 25V710000 · Oct 17, 2025
Official campaign record for Jeep Wrangler 4xe
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 24,238 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
Dealers will update the telematics box module software, free or charge. Interim notification letters, notifying owners of the safety risk, were mailed November 20, 2025. Additional letters will be sent once the final remedy is available.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2023 Jeep Wrangler 4xe