What the source says
The documented condition
NHTSA campaign 14V392000 includes certain 2015 Chrysler 200 vehicles. Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking. Damage to the tire or reduced braking increases the risk of a vehicle crash.
Source component: SUSPENSION:REAR:SHOCK ABSORBER
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- clunk from suspension
- car feels unstable
- wheel alignment keeps changing
- knocking over bumps
- suspension part broke
- car pulls to one side
Symptoms in the record
- Noise, looseness, changed handling or uneven tyre wear may appear, depending on the component
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2015 Chrysler 200
- NHTSA campaign 14V392000
- The manufacturer filing lists 20,347 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 14V392000 · Jul 2, 2014
Official campaign record for Chrysler 200
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 20,347 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2015 Chrysler 200