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Official safety recallPrompt inspection

2024 Volvo V60 Cross Country · Visibility & cameras

Rearview camera image may not display

The rearview camera image may not display when the vehicle is placed in reverse.

Read the source records Repair paths and safe checks
Covered model years
2023–2025
Evidence level
Official safety recall
Source review date
August 3, 2026
Jurisdiction
United States
Record ID
volvo-v60-cross-country-nhtsa-25v282000

Safety instructions

Do not keep driving when…

Follow the owner's manual and the exact recall notice for immediate instructions.

  • The vehicle shows the failure described in the recall or a warning that affects safe control
  • The manufacturer or recall notice gives an immediate instruction that conflicts with continued driving

What the source says

The documented condition

NHTSA campaign 25V282000 includes certain 2023 to 2025 Volvo V60 Cross Country vehicles. Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Source component: BACK OVER PREVENTION:SOFTWARE

Compare the pattern

Symptoms and vehicle scope

Words owners may use

  • backup camera is black
  • reverse camera not working
  • camera screen stays blank
  • rear camera flickers
  • no picture when reversing
  • backup screen freezes

Symptoms in the record

  • The rearview image may be blank, delayed, distorted or unavailable in reverse
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Vehicles and limits

  • 2023 to 2025 Volvo V60 Cross Country
  • NHTSA campaign 25V282000
  • The manufacturer filing lists 413,151 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Manufacturer position

What the official procedure directs

The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552.

Mileage context

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Original evidence

Open the documents behind this record.

NHTSA safety recall · 25V282000 · May 8, 2025

Official campaign record for Volvo V60 Cross Country

NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 413,151 potentially affected units across the complete campaign.

Repair paths and safe checks

Match the action to the evidence.

Official repair pathAuthorised dealer · Confirm with VIN

Use the official recall remedy

The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Volvo Car customer service at 1-800-458-1552.

Boundary

Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Safe owner checkBasic check · 5 minutes

Check the complete VIN before arranging work

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Boundary

A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.

How we check a problem · All records for the 2024 Volvo V60 Cross Country

Before authorizing work

Read the method beside the problem.

Safety6 min read

Check recalls by VIN

A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.

Read the guide
Safety and triage8 min read

When a car is unsafe

A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.

Read the guide
Diagnosis and symptoms8 min read

Why symptoms overlap

“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.

Read the guide

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