What the source says
The documented condition
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence identified by NHTSA
An unexpected hybrid power system shut down may increase the risk of a crash.
Campaign 20V369000; report received 2020-06-24. Source checked 2026-10-18.
Source component: HYBRID PROPULSION SYSTEM: INVERTER
Compare the pattern
Symptoms and vehicle scope
Condition described by NHTSA
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Vehicles and limits
- NHTSA model names: PRIUS. Model years: 2013, 2014, 2015.
- NHTSA campaign 20V369000
- The complete campaign lists 266,638 potentially affected units across all listed vehicles.
- A make, model and year match does not establish VIN eligibility.
Manufacturer position
What the official procedure directs
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 20V369000 · 2020-06-24
NHTSA campaign 20V369000
Official component, defect, consequence and remedy; checked 2026-10-18.
Repair paths and safe checks
Match the action to the evidence.
Official recall remedy
Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Confirm VIN eligibility and current remedy instructions with the manufacturer.
Check the complete VIN
Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.
The model-year list is not proof that an individual vehicle is affected.
Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2015 Toyota Prius