What the source says
The documented condition
NHTSA campaign 21V263000 includes certain 2018 to 2019 Subaru Crosstrek vehicles. Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.
Source component: SUSPENSION:REAR
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- clunk from suspension
- car feels unstable
- wheel alignment keeps changing
- knocking over bumps
- suspension part broke
- car pulls to one side
Symptoms in the record
- Noise, looseness, changed handling or uneven tyre wear may appear, depending on the component
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2018 to 2019 Subaru Crosstrek
- NHTSA campaign 21V263000
- The manufacturer filing lists 408,271 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 21V263000 · Apr 15, 2021
Official campaign record for Subaru Crosstrek
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 408,271 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
Subaru will notify owners, and dealers will retorque and replace any missing bolts, free of charge. Owner notification letters were mailed May 17, 2021. Owners may contact Subaru customer service at 1-844-373-6614.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2019 Subaru Crosstrek