What the source says
The documented condition
NHTSA campaign 26V281000 includes certain 2024 to 2026 Mercedes-Benz E-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank. An instrument panel display that fails to show critical safety information, such as the speedometer and warning lights, increases the risk of a crash.
Source component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- dashboard lit up with warnings
- car electronics stopped working
- screen keeps rebooting
- car will not start after update
- electrical problem with no warning
- software recall
Symptoms in the record
- Warning messages, a blank display, a no-start condition or loss of a vehicle function may occur
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2024 to 2026 Mercedes-Benz E-Class
- NHTSA campaign 26V281000
- The manufacturer filing lists 144,049 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 26V281000 · May 1, 2026
Official campaign record for Mercedes-Benz E-Class
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 144,049 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
Dealers will update the infotainment control unit software, free of charge. Owner notification letters were mailed June 29, 2026. MBUSA's number for this recall is 2026050004.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2025 Mercedes-Benz E-Class