What the source says
The documented condition
NHTSA campaign 23V445000 includes certain 2021 to 2023 Mercedes-Benz E-Class vehicles. Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. A loss of drive power can increase the risk of a crash.
Source component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- fuel pump stopped working
- car stalls without warning
- engine cranks but will not start
- car loses power while driving
- fuel system warning
- engine dies at speed
Symptoms in the record
- The engine may hesitate, fail to start, stall or lose power if fuel delivery is interrupted
- An open campaign appears when the complete VIN is checked
- Some recalled vehicles may show no advance warning before the component fails
Vehicles and limits
- 2021 to 2023 Mercedes-Benz E-Class
- NHTSA campaign 23V445000
- The manufacturer filing lists 143,551 potentially affected units across the complete campaign.
- VIN eligibility determines whether this recall applies to an individual vehicle
Manufacturer position
What the official procedure directs
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 23V445000 · Jun 26, 2023
Official campaign record for Mercedes-Benz E-Class
NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 143,551 potentially affected units across the complete campaign.
Repair paths and safe checks
Match the action to the evidence.
Use the official recall remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.
Check the complete VIN before arranging work
Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.
A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.
Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2022 Mercedes-Benz E-Class