autowarranty.autosThe honest auto warranty site
Menu
Official safety recallPrompt inspection

2016 Mercedes-Benz C-Class · Safety restraints

Air bag may deploy unexpectedly

The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.

Read the source records Repair paths and safe checks
Covered model years
2015–2018
Evidence level
Official safety recall
Source review date
August 3, 2026
Jurisdiction
United States
Record ID
mercedes-benz-c-class-nhtsa-17v627000

Safety instructions

Do not keep driving when…

Follow the owner's manual and the exact recall notice for immediate instructions.

  • The vehicle shows the failure described in the recall or a warning that affects safe control
  • The manufacturer or recall notice gives an immediate instruction that conflicts with continued driving

What the source says

The documented condition

NHTSA campaign 17V627000 includes certain 2015 to 2018 Mercedes-Benz C-Class vehicles. Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid… If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

Source component: AIR BAGS:FRONTAL

Compare the pattern

Symptoms and vehicle scope

Words owners may use

  • airbag warning light is on
  • air bag recall
  • airbag might not work
  • SRS light came on
  • airbag deployed by itself
  • airbag inflator problem

Symptoms in the record

  • An air bag or SRS warning may appear, but some affected vehicles have no advance warning
  • An open campaign appears when the complete VIN is checked
  • Some recalled vehicles may show no advance warning before the component fails

Vehicles and limits

  • 2015 to 2018 Mercedes-Benz C-Class
  • NHTSA campaign 17V627000
  • The manufacturer filing lists 495,290 potentially affected units across the complete campaign.
  • VIN eligibility determines whether this recall applies to an individual vehicle

Manufacturer position

What the official procedure directs

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Mileage context

Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

Original evidence

Open the documents behind this record.

NHTSA safety recall · 17V627000 · Oct 6, 2017

Official campaign record for Mercedes-Benz C-Class

NHTSA campaign data lists the defect, safety consequence and manufacturer remedy. The manufacturer filing lists 495,290 potentially affected units across the complete campaign.

Repair paths and safe checks

Match the action to the evidence.

Official repair pathAuthorised dealer · Confirm with VIN

Use the official recall remedy

MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.

Boundary

Do not buy parts from the campaign description alone. VIN scope, superseded remedies and parts availability can change.

Safe owner checkBasic check · 5 minutes

Check the complete VIN before arranging work

Enter the 17-character VIN in NHTSA's recall lookup and ask the manufacturer or an authorised dealer to confirm whether the campaign is open for this vehicle.

Boundary

A year, make and model match does not prove that every vehicle is included. The VIN result controls eligibility.

Record reviewed in the source on August 3, 2026. Confirm the current document and VIN instructions before arranging work.

How we check a problem · All records for the 2016 Mercedes-Benz C-Class

Before authorizing work

Read the method beside the problem.

Safety6 min read

Check recalls by VIN

A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.

Read the guide
Safety and triage8 min read

When a car is unsafe

A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.

Read the guide
Diagnosis and symptoms8 min read

Why symptoms overlap

“It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.

Read the guide

More for this model

Other Mercedes-Benz C-Class records

Body & structure · 2022–2023

Door may open or fail to latch

The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically.

Open the record →