What the source says
The documented condition
NHTSA lists the 2019 Jeep Cherokee in safety campaign 19V637000. The official record says: The steering rack gear may break, possibly causing a loss of steering control. The stated safety consequence is: A loss of steering control increases the risk of a crash. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.
Compare the pattern
Symptoms and vehicle scope
Words owners may use
- 2019 Jeep Cherokee steering rack broken
- Cherokee steering gear failure
- Jeep Cherokee loss of steering control
- Cherokee steering and rack and pinion recall
- NHTSA campaign 19V637000
Symptoms in the record
- The steering rack gear may be found broken during inspection
- Steering control may be reduced or lost
Vehicles and limits
- 2019 Jeep Cherokee
- Vehicles included in NHTSA campaign 19V637000
- VIN confirmation is required
Manufacturer position
What the official procedure directs
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Mileage context
Campaign 19V637000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.
Original evidence
Open the documents behind this record.
Safety recall · NHTSA 19V637000 · Aug 29, 2019
Steering rack gear may break and cause loss of control
NHTSA lists Chrysler (FCA US LLC) for this campaign and returned this exact make, model and year. VIN status still needs confirmation.
Repair paths and safe checks
Match the action to the evidence.
Complete recall 19V637000
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.
Check the VIN and record what happened
Check the 17-character VIN with NHTSA or Jeep. Save campaign 19V637000, any warning messages and a short description of when the symptom occurred for the service appointment.
Do not recreate a dangerous symptom for a photo or video.
Record reviewed in the source on August 2, 2026. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2019 Jeep Cherokee