Official NHTSA safety recallPrompt inspection

2020 Porsche 911 · VISIBILITY

VISIBILITY:WINDSHIELD: recall 24V155000

During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.

Covered model years
2020–2024
Evidence level
Official NHTSA safety recall
Source review date
2026-10-18
Jurisdiction
United States
Record ID
porsche-911-2020-24v155000

What the source says

The documented condition

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.

Consequence identified by NHTSA

During air bag deployment, an unsecured windshield may not support the front air bags as intended, increasing the risk of injury in a crash.

Campaign 24V155000; report received 2024-02-28. Source checked 2026-10-18.

Source component: VISIBILITY:WINDSHIELD

Compare the pattern

Symptoms and vehicle scope

Condition described by NHTSA

Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2024 911 vehicles. The front windshield and rear window may not be properly secured and can detach.

    Vehicles and limits

    • NHTSA model names: 911. Model years: 2020, 2021, 2022, 2023, 2024.
    • NHTSA campaign 24V155000
    • The complete campaign lists 8,101 potentially affected units across all listed vehicles.
    • A make, model and year match does not establish VIN eligibility.

    Manufacturer position

    What the official procedure directs

    Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.

    Mileage context

    Campaign 24V155000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.

    Original evidence

    Open the documents behind this record.

    NHTSA safety recall · 24V155000 · 2024-02-28

    NHTSA campaign 24V155000

    Official component, defect, consequence and remedy; checked 2026-10-18.

    Repair paths and safe checks

    Match the action to the evidence.

    Official repair pathManufacturer or authorized dealer · Confirm with the dealer

    Official recall remedy

    Dealers will inspect and replace the windshield and rear window as necessary, free of charge. Owner notification letters were mailed on August 30, 2024. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ARA3.

    Boundary

    Confirm VIN eligibility and current remedy instructions with the manufacturer.

    Safe owner checkVIN lookup · Before arranging repairs

    Check the complete VIN

    Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

    Boundary

    The model-year list is not proof that an individual vehicle is affected.

    Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.

    How we check a problem · All records for the 2020 Porsche 911

    Before authorizing work

    Read the method beside the problem.

    Safety and triage8 min read

    When a car is unsafe

    Stop safely when control changes, smoke appears or the manual tells you to stop. Do not use a short trip home as a test of whether the fault is serious.

    Read the guide
    Diagnosis and symptoms8 min read

    Why symptoms overlap

    “It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.

    Read the guide

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