What the source says
The documented condition
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence identified by NHTSA
A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Campaign 25V369000; report received 2025-06-02. Source checked 2026-10-18.
Source component: BACK OVER PREVENTION:SOFTWARE
Compare the pattern
Symptoms and vehicle scope
Condition described by NHTSA
Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Vehicles and limits
- NHTSA model names: OUTLANDER, OUTLANDER PHEV. Model years: 2022, 2023, 2024, 2025.
- NHTSA campaign 25V369000
- The complete campaign lists 198,940 potentially affected units across all listed vehicles.
- A make, model and year match does not establish VIN eligibility.
Manufacturer position
What the official procedure directs
Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 25V369000 · 2025-06-02
NHTSA campaign 25V369000
Official component, defect, consequence and remedy; checked 2026-10-18.
Repair paths and safe checks
Match the action to the evidence.
Official recall remedy
Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired under recall 23V345 will need to have the new remedy completed.
Confirm VIN eligibility and current remedy instructions with the manufacturer.
Check the complete VIN
Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.
The model-year list is not proof that an individual vehicle is affected.
Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.
How we check a problem · All records for the 2024 Mitsubishi Outlander