GLE 450 transmission may not downshift and can stall the engine

NHTSA campaign 24V118000 lists the 2020 Mercedes-Benz GLE 450 for a condition in which gLE 450 transmission may not downshift and can stall the engine.

Read the source records Repair paths and safe checks

Covered model years: 2020
Evidence level: Official NHTSA safety recall
Source review date: August 2, 2026
Jurisdiction: United States
Record ID: mercedes-benz-gle-450-2020-24v118000

Safety instructions

Do not keep driving when…

Follow the owner's manual and the exact recall notice for immediate instructions.

Transmission fails to downshift as expected
Engine stalls while the vehicle is moving

What the source says

The documented condition

NHTSA lists the 2020 Mercedes-Benz GLE 450 in safety campaign 24V118000. The official record says: The transmission may not fully downshift in certain conditions, causing the engine to stall. The stated safety consequence is: An engine stall increases the risk of a crash. A make, model and year match does not confirm that a specific VIN is included or that the repair remains open.

Compare the pattern

Symptoms and vehicle scope

Words owners may use

2020 GLE 450 engine stalls while driving
GLE 450 transmission not downshifting
Mercedes GLE sudden engine stall
GLE 450 power train and automatic transmission recall
NHTSA campaign 24V118000

Symptoms in the record

Transmission does not fully downshift
Engine stalls while the vehicle is moving

Vehicles and limits

2020 Mercedes-Benz GLE 450
Vehicles included in NHTSA campaign 24V118000
VIN confirmation is required

Manufacturer position

What the official procedure directs

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Mileage context

Campaign 24V118000 is based on the recalled vehicle population and VIN, not a published mileage threshold. Mileage alone cannot confirm or exclude it.

Original evidence

Open the documents behind this record.

Safety recall · NHTSA 24V118000 · Feb 16, 2024

GLE 450 transmission may not downshift and can stall the engine

NHTSA lists Mercedes-Benz USA, LLC for this campaign and returned this exact make, model and year. VIN status still needs confirmation.

Repair paths and safe checks

Match the action to the evidence.

Official repair pathAuthorized dealer or manufacturer service center · VIN check and recall service

Complete recall 24V118000

Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Boundary

A year and model match does not confirm VIN eligibility. Do not substitute an owner repair for an open safety recall.

Safe owner checkBasic documentation · 10 minutes

Check the VIN and record what happened

Check the 17-character VIN with NHTSA or Mercedes-Benz. Save campaign 24V118000, any warning messages and a short description of when the symptom occurred for the service appointment.

Boundary

Do not recreate a dangerous symptom for a photo or video.

Record reviewed in the source on August 2, 2026. Confirm the current document and VIN instructions before arranging work.

How we check a problem · All records for the 2020 Mercedes-Benz GLE 450

Before authorizing work

Read the method beside the problem.

Safety6 min read

Check recalls by VIN

A VIN search checks the displayed NHTSA records for an unrepaired safety recall associated with one vehicle. A model search shows only the wider campaign population.

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Safety and triage8 min read

When a car is unsafe

A warning light does not always mean the same thing, but weak brakes or smoke leave little room for experimentation. Damaged tires and certain recall instructions can do the same.

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Symptom diagnosis8 min read