Official safety recallPrompt inspection

2021 Mercedes-Benz CLA 250 · LATCHES/LOCKS/LINKAGES

LATCHES/LOCKS/LINKAGES:DOORS:LOCK: recall 26V481000

A vehicle rollaway increases the risk of a crash or injury.

Covered model years
2020–2021
Evidence level
Official safety recall
Source review date
2026-10-18
Jurisdiction
United States
Record ID
mercedes-benz-cla-250-nhtsa-26v481000

What the source says

The documented condition

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

Consequence identified by NHTSA

A vehicle rollaway increases the risk of a crash or injury.

Campaign 26V481000; report received 2026-07-24. Source checked 2026-10-18.

Source component: LATCHES/LOCKS/LINKAGES:DOORS:LOCK

Compare the pattern

Symptoms and vehicle scope

Condition described by NHTSA

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2021 CLA, 2019-2022 A-Class, 2022-2023 C-Class, 2024 CLE, 2020-2026 GLA/GLB, and 2023-2024 GLC vehicles. Please refer to MBUSA's recall report for specific model information. The micro-switch in the driver's door lock may corrode and fail to detect an open door, preventing the electronic parking brake or "Auto-Park" feature from engaging automatically. This may result in a vehicle rollaway.

    Vehicles and limits

    • NHTSA model names: CLA 250, CLA 250 4MATIC. Model years: 2020, 2021.
    • NHTSA campaign 26V481000
    • The complete campaign lists 310,667 potentially affected units across all listed vehicles.
    • A make, model and year match does not establish VIN eligibility.

    Manufacturer position

    What the official procedure directs

    Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

    Mileage context

    Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

    Original evidence

    Open the documents behind this record.

    NHTSA safety recall · 26V481000 · 2026-07-24

    NHTSA campaign 26V481000

    Official component, defect, consequence and remedy; checked 2026-10-18.

    Repair paths and safe checks

    Match the action to the evidence.

    Official repair pathManufacturer or authorized dealer · Confirm with the dealer

    Official recall remedy

    Dealers will replace the driver's door lock, free of charge. Owner notification letters are expected to be mailed September 18, 2026. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Owners may contact MBUSA customer service at 1-800-367-6372. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning July 31, 2026.

    Boundary

    Confirm VIN eligibility and current remedy instructions with the manufacturer.

    Safe owner checkVIN lookup · Before arranging repairs

    Check the complete VIN

    Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

    Boundary

    The model-year list is not proof that an individual vehicle is affected.

    Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.

    How we check a problem · All records for the 2021 Mercedes-Benz CLA 250

    Before authorizing work

    Read the method beside the problem.

    Safety and triage8 min read

    When a car is unsafe

    Stop safely when control changes, smoke appears or the manual tells you to stop. Do not use a short trip home as a test of whether the fault is serious.

    Read the guide
    Diagnosis and symptoms8 min read

    Why symptoms overlap

    “It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.

    Read the guide

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