Official safety recallPrompt inspection

2020 Buick Encore · SEATS

SEATS:CRITICAL FASTENERS: recall 20V537000

If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.

Covered model years
2020
Evidence level
Official safety recall
Source review date
2026-10-18
Jurisdiction
United States
Record ID
buick-encore-nhtsa-20v537000

What the source says

The documented condition

General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.

Consequence identified by NHTSA

If an occupied front seat is missing the rear attachment bolts, it may move during a crash, increasing risk of injury to the occupant.

Campaign 20V537000; report received 2020-09-03. Source checked 2026-10-18.

Source component: SEATS:CRITICAL FASTENERS

Compare the pattern

Symptoms and vehicle scope

Condition described by NHTSA

General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.

    Vehicles and limits

    • NHTSA model names: ENCORE. Model years: 2020.
    • NHTSA campaign 20V537000
    • The complete campaign lists 105 potentially affected units across all listed vehicles.
    • A make, model and year match does not establish VIN eligibility.

    Manufacturer position

    What the official procedure directs

    GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.

    Mileage context

    Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.

    Original evidence

    Open the documents behind this record.

    NHTSA safety recall · 20V537000 · 2020-09-03

    NHTSA campaign 20V537000

    Official component, defect, consequence and remedy; checked 2026-10-18.

    Repair paths and safe checks

    Match the action to the evidence.

    Official repair pathManufacturer or authorized dealer · Confirm with the dealer

    Official recall remedy

    GM will notify owners, and dealers will inspect seat attachments for both front seats and install attachment bolts as needed, free of charge. The recall began October 1, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438 or Buick customer service at 1-800-521-7300. GM's number for this recall is A202304380.

    Boundary

    Confirm VIN eligibility and current remedy instructions with the manufacturer.

    Safe owner checkVIN lookup · Before arranging repairs

    Check the complete VIN

    Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.

    Boundary

    The model-year list is not proof that an individual vehicle is affected.

    Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.

    How we check a problem · All records for the 2020 Buick Encore

    Before authorizing work

    Read the method beside the problem.

    Safety and triage8 min read

    When a car is unsafe

    Stop safely when control changes, smoke appears or the manual tells you to stop. Do not use a short trip home as a test of whether the fault is serious.

    Read the guide
    Diagnosis and symptoms8 min read

    Why symptoms overlap

    “It makes a weird noise” is useful human language. Diagnosis begins when that language is tied to the exact vehicle and its operating conditions.

    Read the guide

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