What the source says
The documented condition
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Consequence identified by NHTSA
In the event of a crash, an unbelted occupant's head may impact the vehicle's C-pillar padding, increasing the risk of injury.
Campaign 20V658000; report received 2020-10-27. Source checked 2026-10-18.
Source component: STRUCTURE:BODY:ROOF AND PILLARS
Compare the pattern
Symptoms and vehicle scope
Condition described by NHTSA
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2020 Audi Q7 vehicles. The padding on the vehicle's C-pillar may not absorb enough impact in the event of a crash.
Vehicles and limits
- NHTSA model names: Q7. Model years: 2018, 2019, 2020.
- NHTSA campaign 20V658000
- The complete campaign lists 94,144 potentially affected units across all listed vehicles.
- A make, model and year match does not establish VIN eligibility.
Manufacturer position
What the official procedure directs
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Mileage context
Safety recall eligibility is based on the VIN and campaign scope, not ordinary warranty mileage. Check the complete VIN even when the vehicle is outside its original warranty.
Original evidence
Open the documents behind this record.
NHTSA safety recall · 20V658000 · 2020-10-27
NHTSA campaign 20V658000
Official component, defect, consequence and remedy; checked 2026-10-18.
Repair paths and safe checks
Match the action to the evidence.
Official recall remedy
Audi will notify owners, and dealers will replace the deformation element on the C-pillars, free of charge. The recall began November 17, 2020. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 70H8.
Confirm VIN eligibility and current remedy instructions with the manufacturer.
Check the complete VIN
Check the 17-character VIN at NHTSA.gov/recalls and ask the manufacturer whether this campaign remains open for the vehicle.
The model-year list is not proof that an individual vehicle is affected.
Record reviewed in the source on 2026-10-18. Confirm the current document and VIN instructions before arranging work.